Inventory
Discover how to upload and sync inventory with OMS workflows.
Upload Inventory
Job ID: JOB_UL_INV
Job Name: Hard sync or Upload Inventory
Description
The Upload Inventory job is designed to facilitate the upload of new inventory levels to the eCommerce platform for all the products. This job is crucial for keeping product availability up-to-date and ensuring accurate inventory representation on the eCommerce platform.
Recommended Frequency
The job frequency can be configured based on the business needs and the desired frequency of updating inventory levels.
Troubleshooting Use Case
This is a regular flow which do not have any troubleshooting scenarios.
Custom Parameters
Import Inventory
Job ID: JOB_IMP_INV
Job Name: Import Inventory
Description
The Import Inventory job is designed to import inventory from the ERP (Enterprise Resource Planning) system. This job plays a crucial role in keeping the inventory information synchronized between the ERP and the OMS.
Recommended Frequency
The job frequency can be configured based on the business needs and the frequency of updates from the ERP system.
Troubleshooting Use Case
Issue 1: Inventory is not updating as expected.
Possible Causes: Configuration or Data Issues
Resolution Steps:
Check the configuration settings to ensure they align with the ERP system's requirements.
Verify that the provided file (matching the fileNameRegex) contains accurate and valid inventory data.
Custom Parameters
Upload Recent Inventory Changes:
Job ID: UL_RCNT_INV
Job Name: Upload Recent Inventory Changes
Description
The Upload recent inventory changes job examines the inventory records of HotWax Commerce's products. It identifies products that have undergone inventory changes since the last synchronization.
To update inventory records, HotWax Commerce initiates an API call to retrieve information from Shopify about products that have undergone changes in HotWax Commerce. The inventory counts for these products in Shopify are then compared with the inventory counts that HotWax Commerce has on file.
After comparing inventory changes, the Upload recent inventory changes job records the difference and generates a GraphQL file for the affected products. This file is then uploaded to Shopify, which reads it and updates the available adjustments field to either add or deduct inventory based on the changes.
Recommended Frequency
The recommended frequency for this job is 15 minutes, but it can be configured based on the business needs and the desired frequency of updating inventory levels.
Common Troubleshooting Cases
Scenario: Inventory Not Synced from HotWax Commerce to Shopify
Read our user guide to troubleshoot the inventory synchronization errors
Custom Parameters
Import Inbound Shipment
Job ID: JOB_IMP_TO_SHPMNT
Job Name: Import Inbound Shipment
Description
The Import Inbound Shipment job is designed to import information about inbound shipments associated with fulfilled transfer orders. This job is crucial for maintaining accurate records of incoming shipments, facilitating efficient order fulfillment.
Recommended Frequency
The job frequency can be configured based on the business needs and the frequency of inbound shipments for fulfilled transfer orders.
Troubleshooting Use Case
Issue 1: Inbound shipment information is not updating as expected.
Possible Causes: Configuration or Data Issues
Resolution Steps:
Check the configuration settings to ensure they align with the FTP configuration.
Custom Parameters
Export Product Thresholds
Job ID: EXP_PROD_THOLD
Job Name: Export Product Thresholds
Description
The Export Product Thresholds job is designed to export a list of product thresholds based on specified tags and categories. This job is essential for obtaining insights into product stock levels and ensuring inventory management aligns with defined thresholds.
Recommended Frequency
The job frequency can be configured based on the business needs and the frequency of updates required for product thresholds.
Troubleshooting Use Case
Issue 1: Exported product thresholds do not include all relevant items.
Possible Causes: Configuration or Data Issues
Resolution Steps:
Check the configuration settings to ensure they align with the FTP export configuration.
Custom Parameters
Import Product Thresholds
Job ID: IMP_PROD_THOLD
Job Name: Import Product Thresholds
Description
The Import Product Thresholds job, identified by Job ID IMP_PROD_THOLD, is designed to import a list of product thresholds based on specified tags and categories. This job is essential for updating product stock levels and ensuring that inventory management aligns with defined thresholds.
Recommended Frequency
The job frequency can be configured based on the business needs and the frequency of updates required for product thresholds.
Troubleshooting Use Case
Issue 1: Imported product thresholds do not update as expected.
Possible Causes: Configuration or Data Issues
Resolution Steps:
Check the configuration settings to ensure they align with the FTP import configuration.
Custom Parameters
Sync Inventory From Shopify in Multi-Threading
Job ID: SYNC_INV_SHPF_MLTTHD
Job Name: Sync Inventory From Shopify in Multi-Threading
Description
The Sync Inventory From Shopify in Multi-Threading job is designed to synchronize inventory from Shopify, utilizing multi-threading for enhanced efficiency. This job is crucial for maintaining accurate inventory levels and ensuring seamless integration with the Shopify platform.
Recommended Frequency
The job frequency can be configured based on the business needs and the frequency of updates required for inventory synchronization.
Troubleshooting Use Case
Issue 1: Inventory synchronization from Shopify is incomplete.
Possible Causes: Multi-Threading Configuration
Resolution Steps:
Check the configuration settings related to multi-threading to ensure optimal performance.
Review the
fileNameRegexparameter to make sure it matches the expected file format.
Custom Parameters
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