# Order Management

- [Find Sales Orders](/documents/retail-operations/orders/order-management/find-sales-orders.md)
- [View Order Details](/documents/retail-operations/orders/order-management/view-order-details.md)
- [Update Sales Orders](/documents/retail-operations/orders/order-management/update-sales-order.md): Discover how sales orders are updated in HotWax Commerce OMS.
- [Allocate Sales Orders](/documents/retail-operations/orders/order-management/allocate-sales-order.md): Learn how the sales orders are allocated efficiently in different scenarios.
- [Soft Allocation](/documents/retail-operations/orders/order-management/soft-allocation.md): Discover the Soft Allocation Workflow for seamless order handling between Shopify and HotWax Commerce.
- [Order Cancellations](/documents/retail-operations/orders/order-management/order-cancellations.md)
- [Auto-Cancellation](/documents/retail-operations/orders/order-management/auto-cancellation.md)
- [Troubleshooting](/documents/retail-operations/orders/order-management/troubleshooting.md)
- [Error Due to Incorrect JSON](/documents/retail-operations/orders/order-management/troubleshooting/error-in-order-json.md)
- [Order Approval Errors](/documents/retail-operations/orders/order-management/troubleshooting/order-approval.md): Troubleshooting Guide for orders stuck in created status
- [Order Status Discrepancy](/documents/retail-operations/orders/order-management/troubleshooting/order-status-discrepancy.md)
- [Order Indexing Discrepancy](/documents/retail-operations/orders/order-management/troubleshooting/order-indexing-discrepancy.md)
- [Order Attribute Missing](/documents/retail-operations/orders/order-management/troubleshooting/order-attribute-missing.md)
- [Duplicate Orders](/documents/retail-operations/orders/order-management/troubleshooting/duplicate-orders.md): Troubleshooting guide for duplicate orders
- [Shopify Order Import Failures](/documents/retail-operations/orders/order-management/troubleshooting/shopify-order-import-failure.md): This document provides steps to diagnose and resolve issues when orders fail to transfer from Shopify to HotWax Commerce (OMS).