Inventory upload

Effortlessly upload bulk inventory data, map fields, and identify errors for seamless integration, even with legacy systems lacking API integration.

The HotWax Commerce Import App enables bulk updates to inventory, especially when dealing with legacy systems that lack API-based integration. This app eliminates the need for manual editing of CSV formats. Merchandisers can efficiently upload CSV files, map CSV fields directly, and identify errors before finalizing the upload.

Step-by-Step Guide: Updating Inventory in Bulk through CSV File

  1. Access the Import App:

    • Locate the HotWax Commerce Import app in the app launchpad. Log in with your user credentials.

  2. Navigating to Inventory Page:

    • Within the Import app, the default page opened is the Purchase Order page. Navigate to the Inventory page from the left menu.

Only users with Super or Admin user permissions can access the inventory page in the Inventory App.

  1. Uploading CSV File with Saved Mappings:

    • Click on the upload button and select the preferred CSV file.

  2. Mapping Fields and Identifying Errors:

    • Map CSV file fields with corresponding HotWax Commerce fields.

    • The following fields need to be mapped in HotWax Commerce:

      Field
      Description

      Shopify Product SKU

      The unique product identifier used by Shopify.

      Quantity

      Represents the updated inventory count for the product.

      Facility ID

      Identifies the specific facility associated with the product.

Shopify Product SKU field is the default product identifier but users can choose the preferred product identifier from the options in the dropdown menu. HotWax Commerce supports the following product identifiers.

Field
Description

Shopify Product SKU

The Stock Keeping Unit number assigned to products

Product ERP ID

Unique identifier of the product in the ERP system

GTIN

Global Trade Item Number is an identifier for trade items

ISBN

International Standard Book Number (ISBN) is a numeric commercial book identifier

Manufacturer (Model) Number

Unique number issued by manufacturers to identify individual products

Shopify Product ID

Unique product identifier on Shopify

UPCA

Universal Product Code is the unique barcode of the product

  1. Saving Custom CSV Mappings:

    • Save custom CSV mappings directly within the Import App for future use by clicking on the New Mappings Button.

    • In the future, you can utilize the saved mappings within the Import App to expedite the process of mapping.

  2. Reviewing Inventory:

    • Click on the Review button to inspect and verify all mapped inventory updates.

    • This will open an Inventory review page where you can ensure data accuracy and completeness before finalizing.

  3. Handling Missing Facilities:

    • Merchandisers sometimes make errors in their CSV files when creating them. For example, if the CSV file has "Time Square" as the facility name instead of "Times Square" it can cause an error when updating inventory. If any missing facilities or errors are detected during the process, click on Missing Facilities.

    • This will open up a new module where you can rectify the mistake by specifying the accurate facility.

    • Click on the Save icon to save and rectify the facility.

  4. Finalizing Update:

    • Once you have verified all the items, proceed by clicking on the Upload icon.

    • This will open up a confirmation module; confirm inventory upload by clicking on the Upload Button.

    • You will get a success message indicating that the inventory has been updated successfully.

  5. Item Inventory Verification:

Once the inventory is updated you can verify whether the inventory is accurately reflected in HotWax Commerce.

  • Confirm the updated inventory by going to the Product page in your OMS instance.

  • Find the product SKU by utilizing the search bar. You can also search for products using the product name or HotWax Commerce ID.

  • Navigate to the Product Details page by clicking on the product.

  • Click on the View Inventory button to open the Product Inventory View page of that product.

  • Here you will be able to verify the inventory changes under the Inventory Items section.

Please ensure that all the products are synchronized in HotWax Commerce from e-commerce. If a product does not exist in HotWax Commerce, the corresponding records will not be processed.

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