# Troubleshooting This document aims to provide detailed troubleshooting steps for resolving issues related to order brokering in HotWax Commerce. The goal is to ensure smooth operation of the brokering engine, proper scheduling, and correct configuration of inventory rules, order batches, and facilities. HotWax Commerce Order Brokering is a critical function that ensures orders are routed correctly based on predefined rules and schedules. Issues with order brokering can result in delays, incorrect order routing, and inventory mismanagement. This document will guide users through diagnosing and resolving common issues encountered during the brokering process. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hotwax.co/documents/retail-operations/orders/order-routing/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.