Use Cases
Threshold Rules
Scenario 1: Setting Different Thresholds for Different Channels
Retail brands often sell products across multiple channels, such as offline stores, marketplaces, social media, and their own website. Each channel comes with its own set of rules and challenges, particularly regarding inventory management. For instance, marketplaces like Amazon may impose penalties for delayed fulfillment or rejected orders, making it crucial to maintain a higher inventory threshold for such channels to avoid overselling.
Steps to Implement:
Create Separate Threshold Rules:
Threshold Rule for Shopify Channel:
Navigate to the ATP app and create a new threshold rule.
Include the relevant products using tags.
Select the Shopify sales channel for this rule.
Set the desired threshold value to manage inventory availability for Shopify orders.
Threshold Rule for Amazon Channel:
Similarly, create a new threshold rule for the Amazon sales channel.
Include the products using appropriate tags.
Select the Amazon channel, considering its specific requirements and penalties.
Set a higher threshold value to ensure sufficient inventory is allocated for Amazon orders, reducing the risk of overselling and avoiding penalties.
Save and Activate Rules:
After setting the threshold values for each channel, save the rules.
Scenario 2: Setting Thresholds for Overlapping Categories
Merchandisers often need to set product inventory thresholds to avoid overselling, particularly when managing inventory across platforms like Shopify. This task becomes more complex when dealing with overlapping product categories. For instance, a merchandiser might need to set a threshold for "Kids Shoes" and a separate, more specific threshold for "Kids Shoes on Sale." Managing these overlapping categories effectively is crucial to ensure accurate inventory availability across different segments.
Steps to Implement:
Create Separate Threshold Rules for Each Category:
Threshold Rule for "Kids Shoes":
Navigate to the ATP app and create a new threshold rule.
Include all "Kids Shoes" in this rule, using appropriate tags to capture the entire category.
Set the desired threshold value to manage inventory for all "Kids Shoes."
Threshold Rule for "Kids Shoes on Sale":
Create a separate threshold rule specifically for "Kids Shoes on Sale."
Tag the products that fall under the "Sale" category.
Set a different threshold value that reflects the specific inventory needs for sale items.
Arrange the Sequence of Threshold Rules:
After creating the threshold rules, it is critical to arrange them in the correct order to ensure that the wider-reaching rule ("Kids Shoes") does not inadvertently override the more specific rule ("Kids Shoes on Sale").
Click on the balloon icon (located on the right side of the threshold rules list).
Drag and drop the rules to arrange them in the desired sequence. Ensure that the wide-reaching rule for "Kids Shoes" is positioned before the rule for "Kids Shoes on Sale."
This sequence ensures that the broader rule is applied first, with the more specific rule refining the inventory allocation for items on sale.
Shipping Rules
Scenario 3: Not Fulfilling Newly Released Products from Store
Retailers often prioritize keeping newly released products available for walk-in customers, opting to fulfill online orders for these products solely from their warehouse. For example, suppose a retailer launches a new line of limited-edition sneakers. In that case, they may want to reserve this inventory for in-store shoppers and only fulfill online orders from their central warehouse.
Steps to Implement
Tagging New Products:
Assign a unique tag to all newly released products, such as "NewRelease" or "LimitedEdition" on Shopify.
Create an ATP Rule:
Navigate to the ATP App from the launchpad and go to the shipping section
Create a new rule specifically for store fulfillment restrictions.
Include the Tag:
In the rule setup, include the tag assigned to the newly released products to ensure this rule covers them.
Select Facility Group:
Choose the facility group that includes all stores.
Turn Off Fulfillment:
Disable fulfillment from the selected facility group, ensuring that the newly released products are not available for online order fulfillment from any store.
Save the Rule:
Save and activate the rule to apply these settings across all relevant facilities.
Scenario 4: Restricting Product Availability to Webstores Only
Retailers may choose to keep certain products exclusive to their own webstores, avoiding sales on marketplaces like Amazon or eBay. This decision could be driven by several factors, such as newly released products that the retailer wants to promote through their own channels, or underperforming products on marketplaces that do not meet the desired sales expectations.
Steps to Implement:
Tag the Products:
Assign a unique tag to the products you want to restrict to your webstore. For example, you might use a tag like
Shopify_onlyto identify these items.
Create a New Shipping Rule:
Navigate to the ATP app and create a new shipping rule.
Configure the Rule:
Go to the Product and Channel tab within the rule setup.
Include the relevant product tag (
Shopify_only).Select the specific marketplace channels (e.g., Amazon, eBay) where you do not want the products to be available.
Disable Shipping:
Turn off the shipping toggle for the selected marketplace channels. This will prevent these tagged products from being available for fulfillment on those platforms.
Save and Activate:
Save the rule and select run now option, so the restriction is applied immediately.
Scenario 5: Restricting Shipping/BOPIS for Customized Products to Specific Facilities
Retailers may offer customized products that can only be processed at certain facilities due to the specialized equipment or expertise required. As a result, shipping these products from all facilities is not feasible. To manage this, retailers need to ensure that orders for customized products are only fulfilled from the facilities equipped to handle customization.
Steps to Implement:
Create a Facility Group:
Identify the facilities that do not offer customization services.
Create a facility group for these locations, ensuring they are grouped separately from the facilities that can process customized products.
Tag Customized Products:
Assign a unique tag to all products that require customization. For example, use a tag like
Customizableto easily identify these products.
Create a New ATP Shipping Rule:
In the ATP app, navigate to the shipping page and create a new rule for these customized products.
Configure the Rule:
Select the facility group where customization is not available.
Include the relevant product tag (
Customizable) to apply the rule to all products that require customization.
Disable Shipping/Pickup:
Set the rule to disable shipping or disable pickup for the selected facility group. This ensures that orders for customized products will not be fulfilled from the facilities that cannot process them.
Save and Activate:
Save the ATP rule and activate it to ensure that it is applied immediately, restricting the shipping of customized products to only the facilities that can handle customization.
Scenario 6: Managing Seasonal Demand by Region
Retailers often face varying product demands across different regions during seasonal periods. For instance, during winter, coastal regions may have a lower demand for jackets compared to high-altitude areas. To manage this effectively, retailers may want to prioritize shipping jackets from stores in coastal regions while restricting fulfillment from stores in high-demand, high-altitude areas to preserve inventory for in-store customers.
Steps to Implement
Tagging Products
Identify all products that are subject to seasonal demand variations, such as jackets, and assign them a specific tag (e.g., "Winter_Jackets").
Creating Facility Groups
Identify the facilities in high-demand regions, such as those in high-altitude areas, and create a facility group for these stores.
Creating ATP Rule
Navigate to the Shipping page in the ATP app.
Create a new ATP rule for the tagged products.
Applying Facility Group and Product Tag
In the ATP rule, select the facility group that includes the high-demand region stores.
Apply the product tag to include all relevant items (e.g., "Winter_Jackets").
Saving the Rule
Disable store fulfillment for the selected facility group to prevent shipment from those locations.
Save the ATP rule to enforce this restriction during the seasonal period.
Pickup Rules
Scenario 7: Disabling Pickup for Heavy Items
Retailers often carry heavy or bulky items in their catalogs, such as furniture, that are not practical for customers to pick up from stores. In such cases, retailers may want to disable the pickup option for these items, ensuring that customers are only offered delivery options.
Steps to Implement
Tagging Heavy Items
Identify all heavy or bulky items in the catalog, such as furniture, and assign them a specific tag (e.g., "Heavy_Items").
Navigating to Pickup Settings
Go to the Pickup page in the ATP app where you manage pickup options.
Creating an ATP Rule
Create a new ATP rule to manage pickup settings for heavy items.
Applying Product Tag and Facility Selection
Select all facilities where the items are stored.
Include the product tag (e.g., "Heavy_Items") to apply the rule to these items. If the items are limited, you can also include them by specific features.
Disabling Pickup
Turn off the pickup option for these items within the rule to ensure customers cannot select in-store pickup.
Saving the Rule
Save the ATP rule to enforce the restriction across all selected facilities.
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