Sync Order IDs
Discover the seamless synchronization of order IDs between HotWax Commerce and NetSuite.
Before an order can be processed further, HotWax ensures successful creation in NetSuite by syncing order ID and order item IDs.
Create Orders in NetSuite
Export orders from HotWax
Schedule a job in the HotWax Commerce integration layer to create a file of orders in HotWax that have not yet been sent to Netsuite.
To change this job's frequency, connect with the integration team.
SFTP Location for exported 'Created' orders with verified customers
/home/{sftp-username}/netsuite/salesorder/export
Import orders into NetSuite
Schedule the following SuiteScript in NetSuite to consume the file of new orders from HotWax.
HC_importSalesOrders
Orders are now created in NetSuite
Import Order IDs from NetSuite
Now that the order is created in NetSuite, the following jobs will sync their identifications back to HotWax for a full sync.
Export order line item IDs from NetSuite
Schedule this script to export order item IDs from NetSuite to enable order updates during allocation.
HC_MR_ExportedSalesOrderItemCSV
Import order line item IDs into HotWax
Enable this Job from the Orders page in the Job Manager app.
Order Item Attribute
FTP Config: IMP_ORDER_ITM_ATTR
Export order IDs from NetSuite
Schedule this SuiteScript in NetSuite to export NetSuite internal order IDs of recently created orders that have not been synced back to HotWax.
HC_MR_ExportedSalesOrderCSV
Import order IDs into HotWax
Enable this Job from the Orders page in the Job Manager app to consume the file generated by NetSuite.
Order Identification
FTP Config: IMP_ORDER_IDENT
Orders and order line IDs are now synced back into HotWax
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