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Learn NetSuite
  • Introduction
  • Integration Tools and Methodologies
    • SuiteScript
      • N/Task Module
      • N/Record Module
      • N/Search Module
      • N/File Module
    • Saved Search
    • Integration Methodologies
    • NetSuite
    • HotWax
  • Integration Flows
    • Inventory
    • Sales Orders
      • Order Approval
      • Order Allocation
      • Fulfillment
      • Invoicing
      • Shipping Methods
      • Gift Card Orders
      • POS Orders
      • Send Sale Orders
      • Reports
    • Returns
    • Exchanges
    • Kit Products
    • Transfer Orders
      • Warehouse to Store
      • Store to Warehouse
      • Store to Store
      • Reports
    • Cycle Count
    • Purchase Orders
  • NetSuite Deployment
    • Deployment
    • SDF Bundle Setup
      • Install SDF
      • Setup SFTP
      • Date Time Format
    • Prerequisites
      • Install NetSuite Jobs
      • Product Store Settings
      • SFTP Locations
      • Historical Customers
      • Shipping Methods
      • Price Level
      • Payment Methods
      • Promo Codes
      • NetSuite Facility Group
  • Synchronization Flows
    • Auditing
    • Products and Inventory
      • Product IDs
      • Inventory Reset
    • Orders
      • POS Cash Sales
      • Sync Customer
      • Sync Order IDs
      • Approve Orders
      • Reports
    • Allocation & Fulfillment
    • Transfer Orders
    • Purchase Orders
    • Integration Mappings
      • Payment Methods
      • Discount Codes
      • Price Levels
      • Shipping Methods
      • Facility Group
  • Troubleshooting
    • Failed SuiteScripts
    • Error Logs
    • Failure Notifications
    • Order Sync Failure
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Introduction

Discover how NetSuite ERP and HotWax Commerce OMS integrate for seamless omnichannel retailing, empowering retailers to excel in modern commerce.

NextSuiteScript

Last updated 11 months ago

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NetSuite ERP and HotWax Commerce's Omnichannel Order Management System (OMS) are two solutions, each playing a vital role in the retail ecosystem.

NetSuite ERP stands as an all-encompassing cloud-based business management solution that empowers organizations to operate more effectively. It achieves this by automating core processes and offering real-time visibility into both operational and financial performance. With a seamlessly integrated suite of applications for accounting, order processing, inventory management, production, supply chain, and warehouse operations, NetSuite ERP provides businesses with clear data visibility and tighter control over their operations.

HotWax Commerce OMS, on the other hand, is a cloud-based Omnichannel Order Management system that equips retailers with the tools they need to sell more and deliver fast in the omnichannel arena. By facilitating solutions such as Same-Day Buy Online Pick Up In Store (BOPIS), Buy Online Return In Store (BORIS), Ship From Store and Pre-Orders, HotWax Commerce empowers retailers to excel in today's omnichannel retail environment.

In the grand scheme of retail operations, NetSuite ERP serves as the backbone for managing procurement to payment workflows, accounting, and broader operational functions. Simultaneously, HotWax Commerce OMS acts as the linchpin for omnichannel retailing, facilitating inventory availability for online channels, efficient and dynamic order routing, processing, and fulfillment.

In this integration document, we will explore how NetSuite ERP and HotWax Commerce OMS integrate to create a seamless omnichannel retailing experience. We will delve into the integration methodologies in detail, demonstrating how these two systems come together to meet the demands of modern consumers and deliver exceptional shopping experiences across all channels.

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Workflow between Shopify eCommerce, HotWax Commerce OMS, NetSuite ERP & Loop Returns