> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/learn-netsuite/synchronization-flows/integration-mappings/shipping-methods.md). # Shipping Methods Explore the intricacies of shipping methods in eCommerce and their synchronization with HotWax Commerce and NetSuite. Shipping methods in eCommerce are mapped in HotWax Commerce, responsible for order and fulfillment. When orders are synced from HotWax Commerce to NetSuite, it's essential to communicate the shipping method information to NetSuite. However, NetSuite may have a single method servicing multiple eCommerce shipping methods. To address this, the HotWax integration layer maps the original carrier and shipment method to the corresponding method in NetSuite. During order syncing to NetSuite, the integration layer checks saved mappings, ensuring accurate correspondence. This shipping method mapping guarantees alignment between selected eCommerce methods and their counterparts in both HotWax Commerce and NetSuite, facilitating order processing. ## Creating a Shipping Method in HotWax Commerce Shipping methods that are supported by the retailer need to be created in HotWax Commerce to ensure that the shipping information is sent to the shipping carrier. Detailed instructions for creating carriers and shipment methods can be found in the [System Administration guide](https://github.com/hotwax/oms-documentation/blob/user-guides-pub/documents/system-admin/fulfillment/shipping-methods/carrier-and-shipment-methods.md). Once shipping methods are created, they need to be mapped with NetSuite to provide accurate information for order processing and fulfillment. You can simply add a new shipping method mapping or modify an existing one by navigating to the `NetSuite Shipping Method` section on the NetSuite Integration page. Here's a breakdown of how to [create mappings for shipping method](/documents/learn-netsuite/synchronization-flows/integration-mappings.md#configuring-mappings-between-hotwax-commerce-and-netsuite) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.hotwax.co/documents/learn-netsuite/synchronization-flows/integration-mappings/shipping-methods.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.