Returns Financial Feed

Learn about the Returns Financial Feed, a JSON-formatted return-wise feed generated from HotWax Commerce (HC) OMS.

Introduction

The Returns Financial Feed, generated by HotWax, is a JSON-formatted feed containing details about returns created against orders, originating from both online and in-store channels. The feed is used to post the return details to ERP systems for finanacial reconciliation. The feed is transformed - by HotWax's intermediary systems - in a way that allow integrated third-party systems, such as the ERP systems, to ingest the generated data.

Customization

The Returns Financial Feed has certain out-of-the-box parameters that allow users to generate the feed as per their requirements.

Parameter	Description
orderId	Filter return details for a specific HC order ID.
returnId	Filter return details for a specific HC return ID.
sinceReturnDate	Filter returns created in Shopify after a specific date.
sinceReturnCompletedDate	Filter returns completed in HotWax Commerce after a specific date. Corresponds to the completion date for return items in HotWax Commerce.
sinceEntryDate	Filter returns created after a specific date in HotWax Commerce. Corresponds to the entry date in HotWax Commerce.
productStoreIds	Filter returns for for particular product store IDs to generate brand-specific feeds. For example, "WSC_STORE".
returnChannelEnumId	Filter returns made from different channels such as e-commerce returns or in-store returns.
customParametersMap	Filter returns using custom conditions, allowing flexibility in specifying new conditions. For example, {"returnReasonId_op": "empty", "returnReasonId_not": "Y"}.
optimize	Optimize the query or process for better performance.

Sample Returns feed

[
  {
    "returnId": "10821",
    "returnItemSeqId": null,
    "returnReasonId": null,
    "returnReasonNote": null,
    "shopId": "DEMO_STORE",
    "orderItemRequestedShipMethTypeId": null,
    "entryDate": "2024-09-23T14:01:16-05:00",
    "returnDate": "2024-09-20T12:17:33-05:00",
    "returnChannelEnumId": "ECOM_RTN_CHANNEL",
    "orderId": null,
    "orderItemSeqId": null,
    "returnItemAmountTotal": null,
    "statusId": null,
    "completedDatetime": "2024-09-23T13:41:36-05:00",
    "productStoreId": "WSC_STORE",
    "orderName": null,
    "productStoreExternalId": "7",
    "customerPartyId": "10371",
    "returnStatusId": "RETURN_COMPLETED",
    "returnTypeId": null,
    "isShippingChargesSent": "Y",
    "returnAdjustments": [],
    "customerPartyIdentifications": [
      {
        "partyIdentificationTypeId": "NETSUITE_CUSTOMER_ID",
        "lastUpdatedStamp": "2024-02-17T05:20:19-05:00",
        "partyId": "10371",
        "idValue": "8862402"
      },
      {
        "partyIdentificationTypeId": "SHOPIFY_CUST_ID",
        "idValue": "7856592781596",
        "partyId": "10371",
        "lastUpdatedStamp": "2024-02-17T04:50:07-05:00"
      }
    ],
    "tenderAmount": 179.68,
    "payments": [
      {
        "paymentMethodCode": null,
        "paymentMode": null,
        "amount": 179.68,
        "manualAuthCode": null,
        "orderId": "DEV12410",
        "applicationIdentifier": null,
        "manualRefNum": "7444160020764",
        "statusId": "PAYMENT_REFUNDED",
        "requestId": null,
        "paymentMethodTypeId": "EXT_SHOP_MANUAL",
        "createdDate": "2024-11-18T06:01:16-05:00",
        "paymentMethodDescription": "Manual",
        "returnId": "10821"
      }
    ],
    "returnItems": [
      {
        "returnId": "10821",
        "returnItemSeqId": "00101",
        "orderId": "DEV12410",
        "orderItemSeqId": "00102",
        "returnItemPrice": 79.5,
        "returnQuantity": 1,
        "returnReasonId": "STYLE",
        "productId": "10003",
        "returnReasonNote": null,
        "returnItemStatusId": "RETURN_COMPLETED",
        "orderItemRequestedShipMethTypeId": "STANDARD",
        "taxCode": "PC040100",
        "orderItemExternalId": "15300755063068",
        "orderName": "#HCDEV4364",
        "facilityExternalId": "94",
        "facilityId": "BROADWAY",
        "facilityTypeId": "RETAIL_STORE",
        "parentFacilityTypeId": "PHYSICAL_STORE",
        "productStoreExternalId": "7",
        "currencyUom": "USD",
        "customerPartyId": "10371",
        "shipToContactMechId": null,
        "returnDate": "2024-09-23T13:41:36-04:00",
        "returnExternalId": "5816353052",
        "returnTypeId": "RTN_REFUND",
        "receivedQuantity": null,
        "completedDatetime": "2024-11-18T06:01:16-05:00",
        "shipTo": null,
        "billTo": {
          "longitude": -79.38066,
          "houseNumberExt": null,
          "postalCodeGeoId": null,
          "stateProvinceGeoCode": "ON",
          "houseNumber": null,
          "postalCodeExt": null,
          "attnName": null,
          "countyGeoId": null,
          "cityGeoId": null,
          "postalCode": "L3V 1P5",
          "latitude": 44.606503,
          "stateProvinceGeoId": "ON",
          "contactMechId": "20656",
          "address2": null,
          "toName": "John Doe",
          "encodedAddressKey": null,
          "stateProvinceGeoName": "Ontario",
          "address1": "746 Atherley Road",
          "countryGeoCode": "CA",
          "countryGeoId": "CAN",
          "directions": null,
          "city": "Orillia",
          "municipalityGeoId": null,
          "countryGeoName": "Canada",
          "geoPointId": null
        },
        "productIdentifications": [
          {
            "fromDate": "2024-02-26T04:12:21-05:00",
            "lastUpdatedStamp": "2024-02-26T04:12:21-05:00",
            "idValue": "6104.42.00.10",
            "goodIdentificationTypeId": "HS_CODE",
            "productId": "10003",
            "thruDate": null
          },
          {
            "fromDate": "2024-01-08T11:20:16-05:00",
            "goodIdentificationTypeId": "NETSUITE_PRODUCT_ID",
            "idValue": "44509",
            "productId": "10003",
            "lastUpdatedStamp": "2024-08-13T01:37:02-04:00",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-02-09T06:34:09-05:00",
            "goodIdentificationTypeId": "SHOPIFY_PROD_ID",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "productId": "10003",
            "idValue": "47264706134300",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-02-09T06:34:09-05:00",
            "idValue": "2120096-1DD-M",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "productId": "10003",
            "goodIdentificationTypeId": "SHOPIFY_PROD_SKU",
            "thruDate": null
          },
          {
            "idValue": "2120096-1DD-M",
            "goodIdentificationTypeId": "SKU",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "lastUpdatedStamp": "2024-02-09T06:34:09-05:00",
            "productId": "10003",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-01-08T06:53:02-05:00",
            "idValue": "2120096-1DD-M",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "goodIdentificationTypeId": "UPCA",
            "productId": "10003",
            "thruDate": null
          }
        ],
        "returnItemAdjustments": [
          {
            "customerReferenceId": null,
            "shipGroupSeqId": "_NA_",
            "correspondingProductId": null,
            "createdDate": "2024-09-23T08:41:26-04:00",
            "comments": "CANADA GST/TPS",
            "includeInShipping": null,
            "lastUpdatedStamp": "2024-11-18T06:01:16-05:00",
            "orderId": "DEV12410",
            "exemptAmount": null,
            "productPromoId": null,
            "taxAuthPartyId": null,
            "lastModifiedByUserLogin": null,
            "returnAdjustmentTypeId": "RET_SALES_TAX_ADJ",
            "description": "Return Sales Tax",
            "primaryGeoId": null,
            "taxAuthGeoId": null,
            "secondaryGeoId": null,
            "orderAdjustmentId": "15832",
            "returnId": "10821",
            "sourcePercentage": 0.05,
            "returnAdjustmentId": "10702",
            "returnItemSeqId": "00101",
            "createdByUserLogin": "hotwax.user",
            "lastModifiedDate": null,
            "sourceReferenceId": null,
            "productPromoRuleId": null,
            "productFeatureId": null,
            "taxAuthorityRateSeqId": null,
            "overrideGlAccountId": null,
            "includeInTax": null,
            "productPromoActionSeqId": null,
            "amount": 3.98,
            "returnTypeId": "RTN_REFUND"
          },
          {
            "customerReferenceId": null,
            "shipGroupSeqId": "_NA_",
            "correspondingProductId": null,
            "createdDate": "2024-09-23T08:41:26-04:00",
            "includeInShipping": null,
            "orderId": "DEV12410",
            "exemptAmount": null,
            "comments": "ONTARIO HST",
            "productPromoId": null,
            "taxAuthPartyId": null,
            "lastModifiedByUserLogin": null,
            "returnAdjustmentTypeId": "RET_SALES_TAX_ADJ",
            "description": "Return Sales Tax",
            "primaryGeoId": null,
            "taxAuthGeoId": null,
            "secondaryGeoId": null,
            "orderAdjustmentId": "15833",
            "returnId": "10821",
            "returnItemSeqId": "00101",
            "returnAdjustmentId": "10703",
            "sourcePercentage": 0.08,
            "amount": 6.36,
            "createdByUserLogin": "hotwax.user",
            "lastModifiedDate": null,
            "sourceReferenceId": null,
            "productPromoRuleId": null,
            "productFeatureId": null,
            "taxAuthorityRateSeqId": null,
            "overrideGlAccountId": null,
            "includeInTax": null,
            "productPromoActionSeqId": null,
            "lastUpdatedStamp": "2024-11-18T06:01:16-05:00",
            "returnTypeId": "RTN_REFUND"
          }
        ],
        "facilityGroupMembers": [
          {
            "facilityGroupId": "AUTO_SHIPPING_LABEL",
            "fromDate": "2024-10-05T07:58:20-04:00",
            "sequenceNum": null,
            "lastUpdatedStamp": "2024-10-05T07:58:24-04:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-10-15T11:08:42-04:00",
            "fromDate": "2024-10-15T11:08:42-04:00",
            "sequenceNum": null,
            "facilityId": "BROADWAY",
            "facilityGroupId": "FAC_GRP",
            "thruDate": null
          },
          {
            "fromDate": "2024-08-26T03:30:47-04:00",
            "facilityGroupId": "ONLINE_FAC_GRP",
            "sequenceNum": null,
            "facilityId": "BROADWAY",
            "lastUpdatedStamp": "2024-08-26T03:30:47-04:00",
            "thruDate": null
          },
          {
            "facilityGroupId": "OMS_FULFILLMENT",
            "sequenceNum": null,
            "fromDate": "2024-01-08T04:11:40-05:00",
            "lastUpdatedStamp": "2024-01-08T04:11:40-05:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "facilityGroupId": "PICKUP",
            "sequenceNum": null,
            "lastUpdatedStamp": "2024-11-13T08:50:58-05:00",
            "facilityId": "BROADWAY",
            "fromDate": "2024-11-13T08:50:58-05:00",
            "thruDate": null
          },
          {
            "fromDate": "2024-06-27T10:42:13-04:00",
            "sequenceNum": null,
            "facilityGroupId": "PICKUP",
            "lastUpdatedStamp": "2024-06-27T10:42:13-04:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "facilityGroupId": "STORES_FAC_GRP",
            "lastUpdatedStamp": "2025-01-16T14:51:05-05:00",
            "sequenceNum": 5,
            "facilityId": "BROADWAY",
            "fromDate": "2025-01-16T14:51:05-05:00",
            "thruDate": null
          },
          {
            "sequenceNum": null,
            "lastUpdatedStamp": "2024-07-25T05:20:32-04:00",
            "facilityGroupId": "US_INVENTORY",
            "fromDate": "2024-07-25T05:20:32-04:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-03-20T06:13:09-04:00",
            "sequenceNum": null,
            "fromDate": "2024-03-20T06:13:09-04:00",
            "facilityId": "BROADWAY",
            "facilityGroupId": "_NA_",
            "thruDate": null
          }
        ]
      },
      {
        "returnId": "10821",
        "returnItemSeqId": "00102",
        "orderId": "DEV12410",
        "orderItemSeqId": "00101",
        "returnItemPrice": 79.5,
        "returnQuantity": 1,
        "returnReasonId": "UNWANTED",
        "productId": "10004",
        "returnReasonNote": null,
        "returnItemStatusId": "RETURN_COMPLETED",
        "orderItemRequestedShipMethTypeId": "STANDARD",
        "taxCode": "PC040100",
        "orderItemExternalId": "15300755095836",
        "orderName": "#HCDEV4364",
        "facilityExternalId": "94",
        "facilityId": "BROADWAY",
        "facilityTypeId": "RETAIL_STORE",
        "parentFacilityTypeId": "PHYSICAL_STORE",
        "productStoreExternalId": "7",
        "currencyUom": "USD",
        "customerPartyId": "10371",
        "shipToContactMechId": null,
        "returnDate": "2024-09-23T13:41:36-04:00",
        "returnExternalId": "5816353052",
        "returnTypeId": "RTN_REFUND",
        "receivedQuantity": null,
        "completedDatetime": "2024-11-18T06:01:16-05:00",
        "shipTo": null,
        "billTo": {
          "longitude": -79.38066,
          "houseNumberExt": null,
          "postalCodeGeoId": null,
          "stateProvinceGeoCode": "ON",
          "houseNumber": null,
          "postalCodeExt": null,
          "attnName": null,
          "countyGeoId": null,
          "cityGeoId": null,
          "postalCode": "L3V 1P5",
          "latitude": 44.606503,
          "stateProvinceGeoId": "ON",
          "contactMechId": "20656",
          "address2": null,
          "toName": "John Doe",
          "encodedAddressKey": null,
          "stateProvinceGeoName": "Ontario",
          "address1": "746 Atherley Road",
          "countryGeoCode": "CA",
          "countryGeoId": "CAN",
          "directions": null,
          "city": "Orillia",
          "municipalityGeoId": null,
          "countryGeoName": "Canada",
          "geoPointId": null
        },
        "productIdentifications": [
          {
            "idValue": "6104.42.00.10",
            "goodIdentificationTypeId": "HS_CODE",
            "lastUpdatedStamp": "2024-02-26T04:12:21-05:00",
            "productId": "10004",
            "fromDate": "2024-02-26T04:12:21-05:00",
            "thruDate": null
          },
          {
            "idValue": "44508",
            "goodIdentificationTypeId": "NETSUITE_PRODUCT_ID",
            "lastUpdatedStamp": "2024-08-13T01:37:02-04:00",
            "productId": "10004",
            "fromDate": "2024-01-08T11:20:16-05:00",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-02-12T01:54:01-05:00",
            "goodIdentificationTypeId": "SHOPIFY_PROD_ID",
            "productId": "10004",
            "idValue": "47264706101532",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "thruDate": null
          },
          {
            "idValue": "2120096-1DD-L",
            "productId": "10004",
            "lastUpdatedStamp": "2024-02-12T01:54:01-05:00",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "goodIdentificationTypeId": "SHOPIFY_PROD_SKU",
            "thruDate": null
          },
          {
            "idValue": "2120096-1DD-L",
            "goodIdentificationTypeId": "SKU",
            "productId": "10004",
            "lastUpdatedStamp": "2025-01-28T05:14:13-05:00",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "thruDate": null
          },
          {
            "idValue": "2120096-1DD-L",
            "goodIdentificationTypeId": "SKU",
            "productId": "10004",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "lastUpdatedStamp": "2024-02-12T01:54:01-05:00",
            "thruDate": null
          },
          {
            "idValue": "2120096-1DD-L",
            "productId": "10004",
            "goodIdentificationTypeId": "UPCA",
            "lastUpdatedStamp": "2025-01-28T05:14:13-05:00",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "thruDate": null
          },
          {
            "idValue": "2120096-1DD-L",
            "lastUpdatedStamp": "2024-01-08T06:53:02-05:00",
            "productId": "10004",
            "goodIdentificationTypeId": "UPCA",
            "fromDate": "2024-01-08T06:53:02-05:00",
            "thruDate": null
          }
        ],
        "returnItemAdjustments": [
          {
            "customerReferenceId": null,
            "shipGroupSeqId": "_NA_",
            "correspondingProductId": null,
            "createdDate": "2024-09-23T08:41:26-04:00",
            "comments": "CANADA GST/TPS",
            "includeInShipping": null,
            "orderId": "DEV12410",
            "exemptAmount": null,
            "productPromoId": null,
            "taxAuthPartyId": null,
            "lastModifiedByUserLogin": null,
            "returnAdjustmentTypeId": "RET_SALES_TAX_ADJ",
            "description": "Return Sales Tax",
            "orderAdjustmentId": "15830",
            "primaryGeoId": null,
            "taxAuthGeoId": null,
            "secondaryGeoId": null,
            "returnId": "10821",
            "sourcePercentage": 0.05,
            "returnItemSeqId": "00102",
            "createdByUserLogin": "hotwax.user",
            "lastModifiedDate": null,
            "returnAdjustmentId": "10704",
            "sourceReferenceId": null,
            "productPromoRuleId": null,
            "productFeatureId": null,
            "taxAuthorityRateSeqId": null,
            "overrideGlAccountId": null,
            "lastUpdatedStamp": "2024-11-18T06:01:16-05:00",
            "includeInTax": null,
            "productPromoActionSeqId": null,
            "amount": 3.98,
            "returnTypeId": "RTN_REFUND"
          },
          {
            "customerReferenceId": null,
            "shipGroupSeqId": "_NA_",
            "correspondingProductId": null,
            "createdDate": "2024-09-23T08:41:26-04:00",
            "includeInShipping": null,
            "orderId": "DEV12410",
            "exemptAmount": null,
            "comments": "ONTARIO HST",
            "productPromoId": null,
            "taxAuthPartyId": null,
            "lastModifiedByUserLogin": null,
            "returnAdjustmentTypeId": "RET_SALES_TAX_ADJ",
            "description": "Return Sales Tax",
            "primaryGeoId": null,
            "taxAuthGeoId": null,
            "orderAdjustmentId": "15831",
            "secondaryGeoId": null,
            "returnId": "10821",
            "sourcePercentage": 0.08,
            "returnItemSeqId": "00102",
            "amount": 6.36,
            "createdByUserLogin": "hotwax.user",
            "lastUpdatedStamp": "2024-11-18T06:01:16-05:00",
            "lastModifiedDate": null,
            "sourceReferenceId": null,
            "returnAdjustmentId": "10705",
            "productPromoRuleId": null,
            "productFeatureId": null,
            "taxAuthorityRateSeqId": null,
            "overrideGlAccountId": null,
            "includeInTax": null,
            "productPromoActionSeqId": null,
            "returnTypeId": "RTN_REFUND"
          }
        ],
        "facilityGroupMembers": [
          {
            "facilityGroupId": "AUTO_SHIPPING_LABEL",
            "fromDate": "2024-10-05T07:58:20-04:00",
            "sequenceNum": null,
            "lastUpdatedStamp": "2024-10-05T07:58:24-04:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-10-15T11:08:42-04:00",
            "fromDate": "2024-10-15T11:08:42-04:00",
            "sequenceNum": null,
            "facilityId": "BROADWAY",
            "facilityGroupId": "FAC_GRP",
            "thruDate": null
          },
          {
            "fromDate": "2024-08-26T03:30:47-04:00",
            "facilityGroupId": "ONLINE_FAC_GRP",
            "sequenceNum": null,
            "facilityId": "BROADWAY",
            "lastUpdatedStamp": "2024-08-26T03:30:47-04:00",
            "thruDate": null
          },
          {
            "facilityGroupId": "OMS_FULFILLMENT",
            "sequenceNum": null,
            "fromDate": "2024-01-08T04:11:40-05:00",
            "lastUpdatedStamp": "2024-01-08T04:11:40-05:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "facilityGroupId": "PICKUP",
            "sequenceNum": null,
            "lastUpdatedStamp": "2024-11-13T08:50:58-05:00",
            "facilityId": "BROADWAY",
            "fromDate": "2024-11-13T08:50:58-05:00",
            "thruDate": null
          },
          {
            "fromDate": "2024-06-27T10:42:13-04:00",
            "sequenceNum": null,
            "facilityGroupId": "PICKUP",
            "lastUpdatedStamp": "2024-06-27T10:42:13-04:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "facilityGroupId": "STORES_FAC_GRP",
            "lastUpdatedStamp": "2025-01-16T14:51:05-05:00",
            "sequenceNum": 5,
            "facilityId": "BROADWAY",
            "fromDate": "2025-01-16T14:51:05-05:00",
            "thruDate": null
          },
          {
            "sequenceNum": null,
            "lastUpdatedStamp": "2024-07-25T05:20:32-04:00",
            "facilityGroupId": "US_INVENTORY",
            "fromDate": "2024-07-25T05:20:32-04:00",
            "facilityId": "BROADWAY",
            "thruDate": null
          },
          {
            "lastUpdatedStamp": "2024-03-20T06:13:09-04:00",
            "sequenceNum": null,
            "fromDate": "2024-03-20T06:13:09-04:00",
            "facilityId": "BROADWAY",
            "facilityGroupId": "_NA_",
            "thruDate": null
          }
        ]
      }
    ]
  }
]

Attributes

Header Level Attributes

Field	Description
returnId	Identifier for the return.
shopId	The Shopify Shop Id of the return
entryDate	Entry date for the return in HotWax Commerce.
returnDate	Creation date of the return in the E-commerce system.
returnChannelEnumId	Enum ID for the return channel.
completedDatetime	Date and time when the return was completed in Howax.
productStoreId	Identifier for the product store.
productStoreExternalId	External ID for the product store.
customerPartyId	Identifier for the customer party.
isShippingChargesSent	Flag indicating if shipping charges were sent.
returnAdjustments	Array of adjustments related to the return.
customerPartyIdentifications	Array of identifications for the customer party.
tenderAmount	Amount tendered for the return.
payments	Array of payments related to the return.
returnItems	Array of items being returned.

Nested Fields Within Header Level Attributes:

Nested Fields within returnAdjustments:

Field	Description
customerReferenceId	Identifier for customer reference.
amount	Amount of the adjustment.
description	Description of the adjustment.
...	More fields for the return adjustments.

Nested Fields within customerPartyIdentifications:

Field	Description
partyId	Identifier for the party.
idValue	Value of the identification.
...	More fields for the customer party identifications.

Nested Fields within payments:

Field	Description
paymentMethodTypeId	Type of payment method.
paymentMethodDescription	Description of the payment method.
statusId	Identifier for the status.
...	More fields for the payments.

Nested Attributes / Fields within returnItems:

Field	Description
returnId	Identifier for the return.
returnItemSeqId	Sequence ID for the return item.
orderId	Identifier for the order.
...	More fields for the return items.
billTo	Map of billing address details
productIdentification	List of maps for the product details of the return item
returnItemAdjustments	List of maps for the adjustments against the return item

Item Level Attributes:

Nested Fields within shipTo:

Field	Description
houseNumberExt	Extension for the house number.
contactMechId	Identifier for the contact mechanism.
postalCode	Postal code of the address.
...	More fields for the shipping address.

Nested Fields within billTo:

Field	Description
houseNumberExt	Extension for the house number.
address2	Additional address information.
postalCode	Postal code of the address.
...	More fields for the billing address.

Nested Fields within productIdentifications:

Field	Description
productId	Identifier for the product.
goodIdentificationTypeId	Type of good identification.
idValue	Value of the identification.
...	More fields for the product identifications.

Nested Fields within returnItemAdjustments:

Field	Description
customerReferenceId	Identifier for customer reference.
amount	Amount of the adjustment.
description	Description of the adjustment.
...	More fields for the return item adjustments.

NOTE: Fields like orderId, orderName, billTo and so on are stored at the item level instead of the header level as a single return can be composed of items from multiple orders of a customer. A classic example would be the case of POS returns.