Introduction

Read HotWax Commerce technical documentation to understand how to integrate with enterprise systems and external platforms.

HotWax Commerce technical documentation provides a comprehensive guide to integrating the platform with external systems such as enterprise resource planning (ERP), warehouse management systems (WMS), and point of sale (POS). It explains how to use HotWax Commerce Omnichannel Order Management System (OMS) capabilities to manage orders, inventory, and fulfillment workflows.

It helps you navigate key areas of the platform, including journeys, APIs, and data feeds. It also provides detailed guidance on authentication, request handling, and response structures for integrations.

APIs

APIs enable external systems to interact with HotWax Commerce OMS for operations such as order management, inventory updates, and fulfillment processing.

This section provides:

• Authentication methods

• Request and response structures

• Available endpoints and their use cases

Data feeds

Out-of-the-box data feeds facilitate integration between HotWax Commerce OMS and external systems such as ERP, WMS, and POS.

They support use cases such as:

• Inventory synchronization

• Product data updates

• Operational data import and export

The documentation includes step-by-step guidance on using data feeds in formats such as CSV and JSON files.

Journeys

Journeys represent end-to-end business workflows powered by a combination of APIs and data feeds.

They help you:

• Understand real-world integration flows

• Configure out-of-the-box journeys

• Customize workflows based on business requirements

This section guides you through the available journeys and how to adapt them for specific operational needs.