> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/integrate-with-hotwax/hotwax-commerce-api-and-data-feeds/orders/order-reconciliations.md).

# Order Reconciliations

Provides log insights for failed orders that may not have been successfully downloaded from Shopify to HotWax Commerce. To retrieve the log details of these failed orders, make a GET request to the `/solr-query` endpoint.

## Request

**End Point** `https://<instance.name>.hotwax.io/api/solr-query`

Example: `https://demo-oms.hotwax.io/api/solr-query`

### Request Format

```json
{
  "json": {
    "params": {
      "q": "docType:SHOPIFY_ORDER"
    }
  },
  "coreName": "logInsights"
}
```

### Parameter Table

| Parameter Name | Description                                                          |
| -------------- | -------------------------------------------------------------------- |
| `docType`      | The Type of the document                                             |
| `coreName`     | A single index or associated transaction log and configuration files |

## Response

### Body

```json
{
    "responseHeader": {
        "zkConnected": true,
        "status": 0,
        "QTime": 0,
        "params": {
            "json": "{\"params\":{\"q\":\"docType:SHOPIFY_ORDER\"}}",
            "_forwardedCount": "1"
        }
    },
    "response": {
        "numFound": 1,
        "start": 0,
        "numFoundExact": true,
        "docs": [
            {
                "site": "",
                "shopifyOrderName": "",
                "orderCreatedDate": "",
                "firstAttemptedImport": "",
                "docType": "",
                "ttl": "",
                "errorMessage": "",
                "timestamp": "",
                "expire_at": "",
                "document-id": "",
                "version": ""
            }
        ]
    }
}
```

### Sample

```json
{
    "responseHeader": {
        "zkConnected": true,
        "status": 0,
        "QTime": 0,
        "params": {
            "json": "{\"params\":{\"q\":\"docType:SHOPIFY_ORDER\"}}",
            "_forwardedCount": "1"
        }
    },
    "response": {
        "numFound": 1,
        "start": 0,
        "numFoundExact": true,
        "docs": [
            {
                "site": "https://hc-demo.myshopify.com/83950764316/orders/e218e7d5c7705560408de87178d8fa6b/authenticate?key=",
                "shopifyOrderName": "#10101011010",
                "orderCreatedDate": "1704335862000",
                "firstAttemptedImport": "January 3, 2024 10:15:12 PM",
                "docType": "SHOPIFY_ORDER",
                "ttl": "+60DAYS",
                "errorMessage": "Service [createShopifyOrder] target threw an unexpected exception (null)",
                "timestamp": "2024-01-10T11:29:31.127Z",
                "expire_at": "2024-03-10T11:29:31.127Z",
                "document-id": "0a420d2e-1d21-12b3-a0b1-ae12d1c0a420",
                "version": 17234167832143
            }
        ]
    }
}
```

### Parameter Table

| Parameter Name         | Description                                                                    |
| ---------------------- | ------------------------------------------------------------------------------ |
| `site`                 | Shopify Store URL containing order details                                     |
| `shopifyOrderName`     | Unique identifier of the order in Shopify                                      |
| `orderCreatedDate`     | Date when the order was created on Shopify                                     |
| `firstAttemptedImport` | Date when the order import from Shopify to HotWax Commerce was first attempted |
| `docType`              | The type of the document                                                       |
| `ttl`                  | Time duration of the data, also called time to live                            |
| `errorMessage`         | The error message for the job failure                                          |
| `timestamp`            | The timestamp for the API call                                                 |
| `expire_at`            | Data expiry date                                                               |
| `document-id`          | Unique identifier of the document                                              |


---

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```
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```

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