Settings Page

The Fulfillment App Settings page controls the user's OMS context, facility context, fulfillment capacity, product display, notifications, documents, scanning, and rejection behavior.

Fulfillment App Settings page

Use the Fulfillment App Settings page to confirm which OMS, product store, and facility you are working in before fulfilling orders. The page also controls user preferences, notification preferences, fulfillment capacity, scan requirements, and rejection behavior.

Settings are grouped by scope:

Scope	Applies to
User-specific	Only the current user.
Facility-specific	The selected facility.
Product store-wide	The selected product store and all users who work in that product store.

OMS

OMS instance

User-specific

The OMS instance card shows the OMS environment connected to the app. Use it to confirm that you are working in the right environment before changing settings or fulfilling orders.

Product store

User-specific

A product store represents a company, brand, or catalog. If the OMS is connected to multiple eCommerce stores with different product collections, select the product store you want to work in.

Select product store

Facility

User-specific

The facility setting controls the store or warehouse context for the app. Orders, inventory, notification topics, and facility settings depend on the selected facility.

Select facility

Online order fulfillment

Facility-specific

Set the number of orders the selected facility can receive for fulfillment.

• 0 means no new orders are allocated to the facility.

• Empty means the facility has unlimited capacity.

• A custom number limits how many orders can be allocated.

The card also shows how many orders are allocated to the facility today.

Online order fulfillment

Sell inventory online

Facility-specific

Use Sell online to control whether inventory from the selected facility is available for online sales. If the toggle is off, inventory from that facility is not included for online selling.

App

App version

User-specific

The app version card shows the installed Fulfillment App version and build information. Use it when checking whether a reported issue is happening on the current app version.

Product identifier

User-specific

Select the primary and secondary product identifiers shown in the app. For example, you can show SKU as the main identifier and product ID as the secondary identifier. The card includes a product preview so you can confirm how items will appear during fulfillment.

Choose product identifier

Timezone

User-specific

Select the timezone used for app dates and scheduled automation times.

Select timezone

Language

User-specific

Choose the display language for the app.

Select language

Additional documents

User-specific

These settings control whether shipping labels and packing slips are printed along with each shipment by default.

Generate shipping label

A shipping label is used by the delivery carrier to send the package to the customer's address. This setting controls whether shipping labels should be printed for the selected location.

Generate packing slip

A packing slip shows the list of items in an order and helps match delivered products with what was ordered.

Additional documents

Notification preference

User-specific

Select which fulfillment notifications you want to receive for the selected facility.

Force scan

Product store-wide

This card contains two related settings for controlling barcode scanning behavior during order fulfillment:

• Require scan: Store associates must scan each product barcode to increase the shipped quantity.

• Barcode identifier: Select the product identifier used for barcode scans. If the selected identifier is not found, the scan falls back to the product internal name.

Allow partial rejections

Product store-wide

When partial rejection is enabled, store associates can reject individual items without rejecting the rest of the order.

Collateral rejections

Product store-wide

Collateral rejection automatically rejects the same product from other pending orders at the facility when one order item is rejected.

Affect QOH on rejection

Product store-wide

Use Affect QOH on rejection to control whether rejected quantities adjust quantity on hand (QOH) along with available to promise (ATP).