Settings Page

The Settings page displays all configuration options that store teams can use to manage order fulfillment as per their store operations.

OMS

Product Store

A Product Store represents a brand or a set of products. If your OMS is connected to multiple eCommerce brands selling different product collections, you can have separate Product Stores in HotWax Commerce.

Select Product store

Facility

The Fulfillment App allows authorized users to select a facility to operate from, determining the visibility of orders, inventory, and other configuration data.

Select Facility

Online Order Fulfillment

Adjust the order fulfillment capacity for your facility. If you set the fulfillment capacity to 0, new orders will not be allocated to this facility. Leave this field empty if the fulfillment capacity of this facility is unlimited. Setting fulfillment capacity to No capacity disables new orders from being allocated to this facility. Select Unlimited Capacity if this facility's fulfillment capacity is unrestricted. You can also select a custom option to set the capacity limit.

Online Order Fulfillment

Sell Inventory Online

Determine whether the inventory of the store should be accessible for online sales or not. This setting allows you to specify whether the products available in your physical store should also be available for purchase through online channels or not. If enabled, customers browsing your online store will be able to see and purchase items from your inventory. If disabled, the products will not be listed for online sale, restricting purchases to in-store transactions only.

App

Product Identifier

This setting allows selection of a primary and secondary product identifier, such as product ID or SKU, to control how products are displayed in the app.

Choose Product identifier

Timezone

This setting allows selecting an appropriate timezone to ensure consistency and optimize operations according to local time.

Select timezone

Language

Choose the preferred display language. This setting controls the language used throughout the interface.

Select Language

Additional Documents

Shipping Label and Packing Slip Settings

These settings control whether shipping labels and packing slips are printed along with each shipment by default.

Generate Shipping Label

A shipping label is used by the delivery carrier to send the package to the customer’s address. This setting controls whether shipping labels should be printed for the selected location.

Generate Packing Slip

A packing slip shows the list of items in an order and helps match delivered products with what was ordered. This setting allows deciding whether to print packing slips for shipments or not.

Additional Documents

Notification Preference

This setting controls whether store associates receive notifications for orders awaiting fulfillment.

Force Scan

This setting enables store associates to select the barcode identifier used for scanning and specify whether scanning is required

Allow Partial Rejections

When Partial Rejection is enabled, individual items get rejected from a facility without impacting the rest of the order.

Allow Collateral Rejection

Collateral Rejection helps manage situations where the product in a rejected order item is part of multiple pending orders at a facility. When enabled, rejecting an item in one order automatically rejects the same product in all other pending orders.

Affect QOH on Rejection

The Affect QOH on Rejection toggle provides control over inventory adjustments during order rejections.