> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/store-operations/orders/bopis.md). # BOPIS Fulfillment App ## Key Features Along with pick and pack, the BOPIS App includes key features for order fulfillment: ### Catalog Page The Catalog page lets store staff search for products and see if they’re available for pickup at the store. It shows useful details like product name, SKU, and how many units are in stock. ### Orders Page The Order Details page in the BOPIS App provides comprehensive information about orders and is for store associates to perform key functions such as order picking, packing, and marking orders as ready for pickup or picked up. ### Ship-to-Store Page This page is used when a customer places a pickup order for a product that is not available at their selected store. In such cases, the item is shipped from another location to the store, where the customer can pick it up once it arrives. ### Gift Card Activation When a customer buys a gift card online, store staff can activate it before handing it over during pickup. ### Notifications Whenever a new BOPIS order is placed for store pickup, store associates receive a notification to take action. To access the notifications, tap the bell icon in the top right corner of the page. ## Pre-requisites To access the BOPIS Fulfillment App, users must have the `BOPIS_APP_VIEW` permission. {% hint style="info" %} This permission only allows viewing. To perform actions like Pick, Pack, view the `Order Details` page, and manage other store operations, store staff must also have the `COMMON_ADMIN` and `STOREFULFILLMENT_ADMIN` permission. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.hotwax.co/documents/store-operations/orders/bopis.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.