Completed Orders
The Completed Orders page allows store staff to view and refer to all orders that have been successfully handed over to customers.
Order Details Card
The order card in the Completed page shows the same set of details found in the Open and Packed pages, such as the order ID, customer name, and product information.
To download the packing slip, store associates can click the Print Customer Letter button. The full Order Details page can be accessed by clicking the order card.
Order Details Page
The Order Details page in the Completed Orders page shows all the main information related to the order. This includes the order ID, product details, customer name, contact details, shipping address, payment method, and payment status. There is a watch icon on the top right, which shows the order item rejection history.
A timeline on the right shows key events like when the order was created, approved for fulfillment, and picked up. Since the order is already completed, store staff can only view the details here. No further actions, like cancellation or rejection, can be taken from this page.
Last updated
Was this helpful?