Transfer order creation
Store associates can generate transfer orders directly within the fulfillment app. This document provides step-by-step instructions for creating transfer orders.
Accessing the Transfer Order Page
Open the Fulfillment App
On the left-side panel, locate and click Transfer Orders
This will display a list of all existing transfer orders
Creating a New Transfer Order
On the Transfer Orders page, click the Add (+) button in the bottom-right corner. This will open the Create Transfer Order page
Filling Out Transfer Order Details
Assign Section (Top-Left Card)
Transfer Name: Enter a name for the transfer order (e.g., "Spring Inventory Transfer")
Origin: Automatically set to your current facility (e.g., Staten Island)
Destination:
Click the Assign button next to "Destination"
In the pop-up modal, select the receiving facility
Click Save
Shipping Method Section (Middle-Left Card)
Carrier:
Click the dropdown under Carrier
Select an option (e.g., FEDEX)
Method:
Click the dropdown under Method
Select a shipping option (e.g., Ground Economy)
Plan Section (Bottom-Left Card)
Ship Date:
Click the SELECT DATE field
Choose the shipment date from the calendar
Delivery Date:
Click the SELECT DATE field
Choose the estimated delivery date
Adding Items to the Transfer Order
Bulk Upload via CSV (Recommended for Multiple Items)
Locate the CSV upload section on the right side of the page, below the Plan card
Click Import Items CSV to upload your file
Click Download Example to get a sample CSV template
After uploading:
Select Product Identifier: Choose the identifier type (e.g., SKU)
Map Columns: Assign the correct CSV columns for Identifier and Quantity
Manually Add Items
In the Add Product field (below the CSV section), enter a SKU
Click the + Add button to include the item in the order
Managing Item Quantities
After adding items, use the bulk action buttons above the item list:
Book ATP: Allocates the maximum available stock for all items
Book QOH: Books the full on-hand quantity for all items
Custom Quantity: Enter a specific quantity for all items
Actions for Individual Items
Edit Quantity: Click the ellipsis on an item row and select an option
Remove Item: Choose Remove Item from Order in the same menu
Finalizing the Transfer Order
Double-check all details:
Destination facility
Shipping Method
Dates (Ship & Delivery)
Items & Quantities
Click the ✓ (Finalize) button at the bottom-right of the page
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