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  • Shopify Integration
    • Introduction
    • Products
      • Product Download
      • Updating Product Details
      • Deleting Products
      • Creating/Deleting Products with Shopify Webhooks
      • Gift Cards Download
      • Kit Products Download
      • Product Synchronization for Multiple Shopify Stores
    • Inventory
      • Inventory Synchronization
      • Location Mapping
      • Inventory Synchronization of Gift Cards
      • Inventory Synchronization of Kit Products
    • Orders
      • Order Download
        • thruDateBuffer and bufferTime
      • Order Approval for Fulfillment
      • Order Updates
      • POS Sales Download
      • Gift Cards Order Download
      • Kit Order Download
    • Order Fulfillment
      • Gift Cards Order Fulfillment
      • Kit Order Fulfillment
    • Order Cancellations
      • Complete Order Cancellation
      • Partial Order Cancellation
    • BOPIS Orders
      • Shopify PDP Experience
      • BOPIS Order Download
    • Pre-orders and Backorders
      • Presell Catalog Management
      • Presell Catalog Synchronization
    • Order Returns
      • Import Returns from Shopify
      • Shopify POS Exchanges
  • Setup Shopify
    • Install HotWax Commerce App
    • Multiple Store Setup
    • Required Permissions from Shopify
    • Enable BOPIS/Pre-order on Shopify
    • Integration Mappings
      • Locations
      • Shipping Method
      • Sales channel
      • Payment Method
      • Product Type
    • Troubleshooting
      • Facility Mapping Discrepancy
  • Synchronization Flows
    • Initial Product Sync
    • Initial Order Sync
    • Initial Inventory Sync
    • Troubleshooting
      • Product Sync
      • Order Sync
      • Inventory Sync
  • Additional resources
    • Kit Products
    • POS Completed Orders
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  • How to Maintain Accurate Catalog for Multiple Shopify Stores
  • Initial Product Creation in Shopify Store:
  • Product Association with Child Catalogs

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  1. Shopify Integration
  2. Products

Product Synchronization for Multiple Shopify Stores

Learn how to set up multiple stores in HotWax Commerce.

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Last updated 3 months ago

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HotWax Commerce streamlines product synchronization from Shopify by selecting one Shopify store as the primary data source. If a client utilizes a multi-store configuration within Shopify for a single brand, the process involves designating one Shopify store for product data sourcing while the other child stores are restricted to product linking. Product linking occurs through the utilization of the primary product identifier established in the Product Store settings, such as SKU or UPCA. This synchronization process is facilitated by customizable job workflows, which can be configured using the Job Manager App.

Initially, products are synced into the primary catalog through the following job workflows:

(For initial Import) (For regular import)

Subsequently, the primary catalog is linked to the child stores using the following job workflow:

How to Maintain Accurate Catalog for Multiple Shopify Stores

Initial Product Creation in Shopify Store:

Create Product in Shopify Store:

  • Go to your store on `Shopify``

  • Create new products on Shopify.

Automatic Sync with HotWax Commerce:

  • Wait for at least 15 minutes for the automatic sync with HotWax Commerce, if the Import new products job is scheduled.

Manual Sync (if needed):

  • If immediate sync is required, go to the Job Manager App.

  • Switch to the desired Shopify shop in the quick switcher from the left bottom.

  • Navigate to the Products page > Sync section and run the Import New Products job by clicking the Run Now button.

Verify Product Import:

  • Navigate to the PIM > Products page from the Hamburger Menu.

  • Search for the product by its SKU.

  • Open the details page by clicking on the product.

  • Verify product details are the same as the details added on Shopify.

Products are successfully imported in OMS from the Shopify store.

Product Association with Child Catalogs

Create Products in Other Shopify Stores:

  • After the product sync in HotWax Commerce for the primary store, create products in other Shopify stores and they will be automatically associated in OMS with other Shopify stores with the Associate Products with Sub-catalogs job.

Verify Association:

  • Navigate to the PIM > Products page from the Hamburger Menu.

  • Search for the product by its SKU.

  • Open the details page by clicking on the product.

  • Verify Shopify Shop associations from the Shopify Shop Product section.

Manual Association (if needed):

In case, there is any failed association or incorrect association created you can manually manage the Shopify shop association through the following steps:

  • Open the Product Detail page by searching for the product SKU.

  • Navigate to the Shopify Shop Product section.

  • Click on Add to associate the product with another Shopify Shop by choosing the Shopify Shop where you want to associate the product and enter the Product ID from the specific Shopify shop.

  • You can also delete associations by clicking on the delete icon in the last column of the association table.

Do not schedule or run Import products and Import Product updates jobs for child catalogs. Scheduling these jobs for child catalogs can lead to catalog management issues.

Import Products in Bulk
Import New Products
Associate Products with Sub-catalogs