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Learn Shopify
  • Shopify Integration
    • Introduction
    • Products
      • Product Download
      • Updating Product Details
      • Deleting Products
      • Creating/Deleting Products with Shopify Webhooks
      • Gift Cards Download
      • Kit Products Download
      • Product Synchronization for Multiple Shopify Stores
    • Inventory
      • Inventory Synchronization
      • Location Mapping
      • Inventory Synchronization of Gift Cards
      • Inventory Synchronization of Kit Products
    • Orders
      • Order Download
        • thruDateBuffer and bufferTime
      • Order Approval for Fulfillment
      • Order Updates
      • POS Sales Download
      • Gift Cards Order Download
      • Kit Order Download
    • Order Fulfillment
      • Gift Cards Order Fulfillment
      • Kit Order Fulfillment
    • Order Cancellations
      • Complete Order Cancellation
      • Partial Order Cancellation
    • BOPIS Orders
      • Shopify PDP Experience
      • BOPIS Order Download
    • Pre-orders and Backorders
      • Presell Catalog Management
      • Presell Catalog Synchronization
    • Order Returns
      • Import Returns from Shopify
      • Shopify POS Exchanges
  • Setup Shopify
    • Install HotWax Commerce App
    • Multiple Store Setup
    • Required Permissions from Shopify
    • Enable BOPIS/Pre-order on Shopify
    • Integration Mappings
      • Locations
      • Shipping Method
      • Sales channel
      • Payment Method
      • Product Type
    • Troubleshooting
      • Facility Mapping Discrepancy
  • Synchronization Flows
    • Initial Product Sync
    • Initial Order Sync
    • Initial Inventory Sync
    • Troubleshooting
      • Product Sync
      • Order Sync
      • Inventory Sync
  • Additional resources
    • Kit Products
    • POS Completed Orders
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  1. Shopify Integration

Orders

Learn how HotWax Commerce syncronizes order information from shopify.

HotWax Commerce ensures that order information is always updated to streamline the process of fulfilling orders. When syncing orders from Shopify, HotWax Commerce tackles four essential scenarios

  1. Initial Order Download: To integrate HotWax Commerce with Shopify, merchants are required to import all open sales orders from a particular time frame that HotWax Commerce must fulfill.

  2. Importing Newly Created Orders: All the orders that have been placed since the initial download must be imported into HotWax Commerce.

  3. Approve Orders for Fulfillment: Before approving orders for fulfillment, HotWax Commerce must ensure that payment has been authorized and verified by Shopify.

  4. Synchronizing Order Updates: When making changes to orders, like updating shipping addresses, item quantities, or item details, it is important to inform HotWax Commerce to ensure proper synchronization of order updates.

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Last updated 3 months ago

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