# Orders

HotWax Commerce ensures that order information is always updated to streamline the process of fulfilling orders. When syncing orders from Shopify, HotWax Commerce tackles four essential scenarios

1. **Initial Order Download**: To integrate HotWax Commerce with Shopify, merchants are required to import all open sales orders from a particular time frame that HotWax Commerce must fulfill.
2. **Importing Newly Created Orders:** All the orders that have been placed since the initial download must be imported into HotWax Commerce.
3. **Approve Orders for Fulfillment:** Before approving orders for fulfillment, HotWax Commerce must ensure that payment has been authorized and verified by Shopify.
4. **Synchronizing Order Updates:** When making changes to orders, like updating shipping addresses, item quantities, or item details, it is important to inform HotWax Commerce to ensure proper synchronization of order updates.