POS Sales Download

Point of Sale (POS) sales are purchases made by customers directly at physical retail locations. These involve immediate payment and fulfillment, occurring in real-time.

The scheduled 'New Orders' job in HotWax Commerce that downloads new orders in bulk from Shopify also includes POS sales. Because POS sales in Shopify have already been fulfilled to customers at the point of sale in-store, they are automatically marked as "Completed" in HotWax Commerce upon import.

Differentiating POS Sales from Regular Orders:

During import, HotWax Commerce differentiates between POS sales and regular orders by checking if the following conditions are met:

1. POS sales are already fulfilled in Shopify.

2. They are originated from the POS channel.

3. They have their shipping method set to POS_Completed.

If these conditions are satisfied, HotWax Commerce automatically marks the POS sales as "Completed".

HotWax Commerce automatically deducts inventory against the POS sale upon import. This ensures that the actual physical inventory available at the retail store is accurately reflected in HotWax Commerce.

POS sale fields in Shopify are mapped in HotWax Commerce just like any regular order. Certain fields such as Sales Channel, Status, and Shipping Method have different values for POS sales, reflecting how POS sales differ from regular orders.

POS sale in Shopify

POS sale field mapping

POS sale in HotWax Commerce