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Learn Shopify
  • Shopify Integration
    • Introduction
    • Products
      • Product Download
      • Updating Product Details
      • Deleting Products
      • Creating/Deleting Products with Shopify Webhooks
      • Gift Cards Download
      • Kit Products Download
      • Product Synchronization for Multiple Shopify Stores
    • Inventory
      • Inventory Synchronization
      • Location Mapping
      • Inventory Synchronization of Gift Cards
      • Inventory Synchronization of Kit Products
    • Orders
      • Order Download
        • thruDateBuffer and bufferTime
      • Order Approval for Fulfillment
      • Order Updates
      • POS Sales Download
      • Gift Cards Order Download
      • Kit Order Download
    • Order Fulfillment
      • Gift Cards Order Fulfillment
      • Kit Order Fulfillment
    • Order Cancellations
      • Complete Order Cancellation
      • Partial Order Cancellation
    • BOPIS Orders
      • Shopify PDP Experience
      • BOPIS Order Download
    • Pre-orders and Backorders
      • Presell Catalog Management
      • Presell Catalog Synchronization
    • Order Returns
      • Import Returns from Shopify
      • Shopify POS Exchanges
  • Setup Shopify
    • Install HotWax Commerce App
    • Multiple Store Setup
    • Required Permissions from Shopify
    • Enable BOPIS/Pre-order on Shopify
    • Integration Mappings
      • Locations
      • Shipping Method
      • Sales channel
      • Payment Method
      • Product Type
    • Troubleshooting
      • Facility Mapping Discrepancy
  • Synchronization Flows
    • Initial Product Sync
    • Initial Order Sync
    • Initial Inventory Sync
    • Troubleshooting
      • Product Sync
      • Order Sync
      • Inventory Sync
  • Additional resources
    • Kit Products
    • POS Completed Orders
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  1. Shopify Integration
  2. Orders

POS Sales Download

Point of Sale (POS) sales are purchases made by customers directly at physical retail locations. These involve immediate payment and fulfillment, occurring in real-time.

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Last updated 11 months ago

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The scheduled 'New Orders' job in HotWax Commerce that downloads new orders in bulk from Shopify also includes POS sales. Because POS sales in Shopify have already been fulfilled to customers at the point of sale in-store, they are automatically marked as "Completed" in HotWax Commerce upon import.

Differentiating POS Sales from Regular Orders:

During import, HotWax Commerce differentiates between POS sales and regular orders by checking if the following conditions are met:

  1. POS sales are already fulfilled in Shopify.

  2. They are originated from the POS channel.

  3. They have their shipping method set to POS_Completed.

If these conditions are satisfied, HotWax Commerce automatically marks the POS sales as "Completed".

HotWax Commerce automatically deducts inventory against the POS sale upon import. This ensures that the actual physical inventory available at the retail store is accurately reflected in HotWax Commerce.

POS sale fields in Shopify are mapped in HotWax Commerce just like any regular order. Certain fields such as Sales Channel, Status, and Shipping Method have different values for POS sales, reflecting how POS sales differ from regular orders.

POS sale field mapping
POS sale field mapping