> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/learn-shopify/shopify-integration/bopis-orders/bopis-order-download.md).

# BOPIS Order Download

### How HotWax Commerce downloads BOPIS orders from Shopify

When a customer selects a store for pick up, the HotWax Commerce BOPIS PDP application on Shopify includes a line item property that includes the customer's preferred pick up location.

<figure><img src="/files/Zh3f9zCcYPNIJRMueX7v" alt=""><figcaption><p><em>Fig.4 : Line item property added by Shopify</em></p></figcaption></figure>

When customers place a BOPIS order on Shopify, it is downloaded in HotWax Commerce alongside [regular orders](/documents/learn-shopify/shopify-integration/orders/order-download.md#initial-order-download-from-shopify-to-hotwax-commerce) through the 'New Import' job. HotWax Commerce then checks the line item property and sends the order to the customer's preferred pickup location without brokering. Store associates can view BOPIS orders in their BOPIS fulfillment app and begin preparing the order for customer pick-up.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.hotwax.co/documents/learn-shopify/shopify-integration/bopis-orders/bopis-order-download.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.