# Products

HotWax Commerce requires accurate product data to track inventory changes and ensure near real-time inventory counts on Shopify. It also facilitates order downloads and expedites the fulfillment process. For precise synchronization of products from Shopify to HotWax Commerce, we tackle four key scenarios:

1. **Initial Product Download:** Downloading existing products from the merchant's Shopify store keeps the product catalog in HotWax Commerce up-to-date.
2. **Importing Newly Added Products:** Reflecting new products or variants added by merchants on Shopify in HotWax Commerce's product catalog.
3. **Updating Product Details:** Synchronizing HotWax Commerce with the Shopify store as product information changes.
4. **Deleting Existing Products:** Ensuring data integrity by removing products from HotWax Commerce when they're deleted from the Shopify store.

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><mark style="color:red;"><strong>How to set up jobs in Job Manager App</strong></mark></td><td>Learn how to set up jobs in HotWax Commerce to Synchronize Product Data from Shopify</td><td></td><td></td><td></td><td><a href="https://github.com/hotwax/oms-documentation/blob/user-guides-pub/documents/retail-operations/workflow/job-management/job-details.md">https://github.com/hotwax/oms-documentation/blob/user-guides-pub/documents/retail-operations/workflow/job-management/job-details.md</a></td><td><a href="/files/bWHKUAECRPHriQJdSj56">/files/bWHKUAECRPHriQJdSj56</a></td></tr><tr><td><mark style="color:red;"><strong>FAQ</strong></mark></td><td>Find answers to commonly asked questions</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/frequently-asked-questions">https://www.hotwax.co/frequently-asked-questions</a></td><td><a href="/files/6cMSoC4ETogB9vEloLlx">/files/6cMSoC4ETogB9vEloLlx</a></td></tr><tr><td><mark style="color:red;"><strong>Contact us</strong></mark></td><td>Looking for more answers?<br><br>Connect with our experts to achieve true omnichannel integration</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/connect">https://www.hotwax.co/connect</a></td><td><a href="/files/TRUA59Jsa9NcgOiKRrGY">/files/TRUA59Jsa9NcgOiKRrGY</a></td></tr></tbody></table>


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