> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/learn-shopify/shopify-integration/products.md).

# Products

HotWax Commerce requires accurate product data to track inventory changes and maintain near real-time inventory counts on Shopify. It also supports order downloads and speeds up the fulfillment process. For precise synchronization of products from Shopify to HotWax, we handle four key scenarios:

1. **Initial product download:** Downloading existing products from the merchant's Shopify store keeps the HotWax product catalog up to date.
2. **Import newly added products:** Reflecting new products or variants added by merchants on Shopify in the HotWax product catalog.
3. **Update product details:** Synchronizing HotWax with the Shopify store as product information changes.
4. **Delete existing products:** Maintaining data integrity by removing products from HotWax when they are deleted from the Shopify store.

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><mark style="color:red;"><strong>How to set up jobs in Job Manager App</strong></mark></td><td>Learn how to set up jobs in HotWax Commerce to synchronize product data from Shopify</td><td></td><td></td><td></td><td><a href="https://github.com/hotwax/oms-documentation/tree/user-guides-pub/documents/retail-operations/workflow/job-management/job-details.md">https://github.com/hotwax/oms-documentation/tree/user-guides-pub/documents/retail-operations/workflow/job-management/job-details.md</a></td><td><a href="/files/bWHKUAECRPHriQJdSj56">/files/bWHKUAECRPHriQJdSj56</a></td></tr><tr><td><mark style="color:red;"><strong>FAQ</strong></mark></td><td>Find answers to commonly asked questions</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/frequently-asked-questions">https://www.hotwax.co/frequently-asked-questions</a></td><td><a href="/files/6cMSoC4ETogB9vEloLlx">/files/6cMSoC4ETogB9vEloLlx</a></td></tr><tr><td><mark style="color:red;"><strong>Contact us</strong></mark></td><td>Looking for more answers?<br><br>Connect with our experts to achieve omnichannel integration</td><td></td><td></td><td></td><td><a href="https://www.hotwax.co/connect">https://www.hotwax.co/connect</a></td><td><a href="/files/TRUA59Jsa9NcgOiKRrGY">/files/TRUA59Jsa9NcgOiKRrGY</a></td></tr></tbody></table>


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