User Applications Overview
Order Management System Adminstration
Order Management System Adminstration
  • Introduction
  • Order Management
    • Sales Orders Page
      • Search Sales Orders
      • Export CSV
    • Sales Order View Page
      • Manage Auto-Cancel Date
      • Cancel Sales Order
      • Update Shipping Information
      • Edit Sales Order
      • Release Items
      • Reject Items
      • Ship Items
      • Associate Items to PO
      • Move Items to Parking
      • References
      • Communications
      • Refresh Sales Order
    • Sales Returns
      • Create Return Page
        • Create Order Returns
      • Find Sales Return Page
        • Search Sales Returns
        • Filter Sales Returns
        • Export CSV
        • Sales Return View Page
          • Cancel Sales Return
          • Edit Sales Return
          • Reject Sales Returns
          • References
          • Communications
    • Filter Purchase Orders
  • Relationship
    • Create Employee
    • View Employee
      • Search Employee
    • Employee Profile Detail
  • Product Information Management (PIM)
    • Products Page
      • Search Products
      • Filter Products
      • Export CSV
      • Manage Inventory Configuration
      • View Inventory Computation
    • Product View Page
      • Update Product Information
      • View Product Inventory
    • Category Management
      • Categories Page
        • Search Categories
      • Category View Page
        • Search Products in Category
        • Add or Remove Products
        • Show Old
        • View Decision Reason
  • Warehouse
    • Facilities Management
      • Facilities Page
        • Search Products
        • Filter Products
        • Sell Online Preference
        • View Order limit Computation
      • Facility View Page
        • Update Facility Information
    • Inventory Management
      • Inventory Page
        • Search Products
        • Filter Products
        • View Inventory Overview
      • Product Inventory View Page
        • View Product Inventory at Facility
        • Record Variance
        • View and Edit Inventory Configuration
          • Overview Section
          • Global Settings Section
          • Inventory Configurations Section
            • Add Facility
            • Edit Facility Configuration
  • Procurement
    • Purchase Order
      • Search Purchase Orders
      • Filter Purchase Orders
      • Export CSV
    • Purchase Order View Page
      • Update Purchase Order
        • Sync Date with SO
        • Allocate Sales Orders
        • Review Allocations
        • Remove Allocations
  • MDM (Master Data Management)
    • Stores
      • Product Store Page
      • View Product Store Page
        • Company Details
        • Edit Store Configurations
        • Product Store Facility
        • Change Brokering Configuration
    • EXIM
      • EXIM Page
        • Import CSV
          • Cancel Sales Orders Items
          • Create and Update Store Employee
          • Reset inventory
          • Import Sales Orders
          • Purchase Order
          • Update Safety Stock
          • Update Order Item Parking Facilities
          • Import Product Category Member
          • Update Carrier Postal Code
          • Add or Update Facility information
          • Update Facility Locations
          • Import Inventory
          • Update Shipment
          • Replace Product in Existing Orders
          • Closed Purchase Order
  • Shopify
    • Create Shopify Shop
      • Create Shopify Shop Page
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  1. Order Management

Sales Order View Page

Displays sales order’s overview, payment status, item details and order related references and communications.

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Last updated 1 year ago

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Allows users to view order status transition, update shipping address, review and edit allocations.

Key Characteristics:

1. Sales Order Overview: Displays order status, created date and the order total amount.

2. Payment Preferences: Helps users to view payment mode and payment status for the order.

3. Timeline: Helps users to have a quick overview of order transitions dates from created to completed status.

4. References and Communication Events: Displays all the events happening while order fulfillment processes and enables users to navigate to respective view pages for quick reference.

5. Item Details: Displays To and from information with individual product specifications, ordered quantity, respective prices and Item status. Also displays tracking information for completed orders.

6. Split Orders: HotWax Commerce allows to split and broker items as per the inventory availability and enable users to manage order release.

7. Allocations: The order items are listed in an exploded pattern enabling users to view individual ship groups with distinct Facility Allocations. Facilitates users to see unbrokered order items as parked in the Brokering queue or in Preorder or Backorder parking. Allows users to view item status and review auto-cancelation dates for unfillable orders and expected inventory arrival dates on preorders.

8. Quick access to Inventory: Enables users to navigate to the product inventory page to refer to the item inventory.

9. View History: Enables users to view history of the status transition, brokering progression and any changes applied on arrival dates or auto-cancelation dates.

10. Reject, Release or Ship: Allows users to Reject, Release or Ship individual orders.

11. Easy Navigation to eCom portal: Allows users to view order identifications and quick navigation to view sales order pages on eCom portal.