User Applications Overview
Order Management System Adminstration
Order Management System AdminstrationBOPIS FulfillmentPre-order ManagementStore fulfillmentJob ManagerUser Application OverviewStore fulfillment (Old)
Order Management System Adminstration
Order Management System AdminstrationBOPIS FulfillmentPre-order ManagementStore fulfillmentJob ManagerUser Application OverviewStore fulfillment (Old)
  • Introduction
  • Order Management
    • Sales Orders Page
      • Search Sales Orders
      • Export CSV
    • Sales Order View Page
      • Manage Auto-Cancel Date
      • Cancel Sales Order
      • Update Shipping Information
      • Edit Sales Order
      • Release Items
      • Reject Items
      • Ship Items
      • Associate Items to PO
      • Move Items to Parking
      • References
      • Communications
      • Refresh Sales Order
    • Sales Returns
      • Create Return Page
        • Create Order Returns
      • Find Sales Return Page
        • Search Sales Returns
        • Filter Sales Returns
        • Export CSV
        • Sales Return View Page
          • Cancel Sales Return
          • Edit Sales Return
          • Reject Sales Returns
          • References
          • Communications
    • Filter Purchase Orders
  • Relationship
    • Create Employee
    • View Employee
      • Search Employee
    • Employee Profile Detail
  • Product Information Management (PIM)
    • Products Page
      • Search Products
      • Filter Products
      • Export CSV
      • Manage Inventory Configuration
      • View Inventory Computation
    • Product View Page
      • Update Product Information
      • View Product Inventory
    • Category Management
      • Categories Page
        • Search Categories
      • Category View Page
        • Search Products in Category
        • Add or Remove Products
        • Show Old
        • View Decision Reason
  • Warehouse
    • Facilities Management
      • Facilities Page
        • Search Products
        • Filter Products
        • Sell Online Preference
        • View Order limit Computation
      • Facility View Page
        • Update Facility Information
    • Inventory Management
      • Inventory Page
        • Search Products
        • Filter Products
        • View Inventory Overview
      • Product Inventory View Page
        • View Product Inventory at Facility
        • Record Variance
        • View and Edit Inventory Configuration
          • Overview Section
          • Global Settings Section
          • Inventory Configurations Section
            • Add Facility
            • Edit Facility Configuration
  • Procurement
    • Purchase Order
      • Search Purchase Orders
      • Filter Purchase Orders
      • Export CSV
    • Purchase Order View Page
      • Update Purchase Order
        • Sync Date with SO
        • Allocate Sales Orders
        • Review Allocations
        • Remove Allocations
  • MDM (Master Data Management)
    • Stores
      • Product Store Page
      • View Product Store Page
        • Company Details
        • Edit Store Configurations
        • Product Store Facility
        • Change Brokering Configuration
    • EXIM
      • EXIM Page
        • Import CSV
          • Cancel Sales Orders Items
          • Create and Update Store Employee
          • Reset inventory
          • Import Sales Orders
          • Purchase Order
          • Update Safety Stock
          • Update Order Item Parking Facilities
          • Import Product Category Member
          • Update Carrier Postal Code
          • Add or Update Facility information
          • Update Facility Locations
          • Import Inventory
          • Update Shipment
          • Replace Product in Existing Orders
          • Closed Purchase Order
  • Shopify
    • Create Shopify Shop
      • Create Shopify Shop Page
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  1. Order Management
  2. Sales Order View Page

Cancel Sales Order

Allows users to cancel the entire sales order or cancel individual items.

PreviousManage Auto-Cancel DateNextUpdate Shipping Information

Last updated 1 year ago

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Usage:

  • from the status dropdown function.

  • from the Item section, using the edit function.

Note: Edit function is available only for approved orders.

Cancel the entire order
Cancel individual items