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Add More Product Stores

Learn how to add more product stores in HotWax Commerce to cater to diverse retail brands, enabling efficient and customized management tailored to each brand's unique needs.

In HotWax Commerce, managing multiple product stores is valuable for retailers with diverse brands. Each store can be tailored to represent a specific retail brand, enabling efficient and customized management. This feature streamlines operations to meet the unique needs of each retail brand.

When retailers deploy HotWax Commerce, a default product store is automatically created. The settings for this default store can be configured on the View Product Store Page. Visit the product store configuration page to explore the various configurations that can be set from this view.

However, if a retailer has multiple brands, additional product stores need to be created. Follow these steps to create a new product store in HotWax Commerce,

  1. Create Product Store Groups- In HotWax Commerce, retailers can define product store groups linked to the company. When creating a product store, it is automatically added to the group of the default product store.

  2. Create Product Store: You can create a product store through the Create Product Store page. Navigate to Settings > Product Stores from the hamburger menu and click on the Create button. This action will open a form for creating a new product store.

When a product store is created, HotWax Commerce automatically sets up the following:

  • Product Catalog: A catalog named ${productStoreId} Catalog is created and associated with the store.

  • Product Categories: Essential categories for browsing (_BR), search (_CS), purchase allow (_PA), view allow (_VA), preorder (_PC), backorder (_BC), and preorder not allow (_PC_NTAL) are automatically created and associated with the catalog.

  • WebSite: A website record (${productStoreId}_WEBSTORE) is created for the store.

Retailers should fill out the following attributes in the creation form:

Attribute
Description
Example

Product Store ID

A unique identifier for the product store.

WS_STORE

Store Name

The name of the retail brand or store.

WasatchSki

Company Name

The name of the company owning the store.

NotNaked

Pay To Party

The internal organization party responsible for payments.

NotNaked_COMPANY

Product Store Group

The group to which this store belongs (e.g., a specific brand group).

NotNaked_STORE_GROUP

Inventory Facility

The primary facility where inventory for this store is managed.

Main_Warehouse

Currency

The default currency used for transactions in this store.

USD

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Add company and product store details as per your retail brand. Many other settings have default values and can be adjusted later from the View Product Store page.

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Adjust the additional Product Store settings according to your specific requirements on the same page or later in the View Store section:

Attribute

Value

Description

Example

BARCODE_IDEN_PREF

UPCA

Specifies the primary barcode type for scanning.

Associates use UPC-A instead of QR/EAN.

BOPIS_PART_ODR_REJ

N

Controls if associates can reject specific items in a BOPIS order.

Y → Reject a single item from a 3-item order if unavailable.

BRK_SHPMNT_THRESHOLD

50

Splits order ship group if item total > threshold.

Threshold = 5 → 7 items → splits into multiple shipments.

CAPTURE_PAYMENT_TAG

Identifies orders that require payment capture.

OMS applies CAPTURE_PAYMENT tag when ready for invoicing.

CUST_ALLOW_CNCL

TRUE

Allows customers to cancel their orders after placing them.

Customer cancels Shopify order before fulfillment.

CUST_DLVRADR_UPDATE

TRUE

Allows customers to update delivery address post-order.

Change from "Home" → "Office" before dispatch.

CUST_DLVRMTHD_UPDATE

TRUE

Allows customers to change delivery method post-order.

Switch from Standard → Express Shipping.

CUST_PCKUP_UPDATE

TRUE

Enables customers to change pickup location/method.

Switch pickup from Store A → Store B.

DEFAULT_CARRIER

NA

Assigns a default shipping carrier if none selected.

Default carrier is NA when unspecified.

DIS_REJ_NOTI_ON_CNCL

Y

Disables reject item notification when order canceled in Shopify.

Order canceled → no extra rejection email.

ENABLE_TRACKING

TRUE

Activates order tracking in BOPIS app.

Customers view real-time pickup/shipment tracking.

EX_INV_BY_PRD_TYPE

MARKETING_PKG_PICK

Excludes product types from automated inventory adjustments.

Marketing packages excluded from adjustments.

FULFILL_FORCE_SCAN

FALSE

Requires mandatory scan during fulfillment if TRUE.

FALSE → Pack without scanning.

FULFILL_NOTIF

Y

Sends auto notifications on fulfillment updates.

Email alert when order is packed.

HOLD_PRORD_PHYCL_INV

FALSE

Prevents pre-orders from reducing physical stock immediately.

Stock not reduced until product release.

ORD_ITM_PICKUP_FAC

_pickupstore

Pre-assigns facility for all store pickup orders.

All pickup orders routed to _pickupstore.

ORD_ITM_SHIP_FAC

_hcShippingFacility

Pre-assigns default facility for shipped orders.

All shipping orders routed to central warehouse.

PCKGING_BOX_ALGO

Defines algorithm to choose correct box size.

System chooses small/medium/large box based on items.

PKG_SLIP

SH_PCKNG_SLP

Defines template for packing slips.

Uses SH_PCKNG_SLP template for every shipment.

PRE_ORDER_GROUP_ID

FAC_GRP

Groups pre-orders across channels for allocation.

All pre-orders grouped under FAC_GRP.

PRE_SLCTD_FAC_TAG

HC_PRE_SELECTED_FAC

Ensures tagged orders are routed to a pre-selected facility.

Orders with this tag go to designated warehouse.

PRDT_IDEN_PREF

{"primaryId": "SKU", "secondaryId": "internalName"}

Sets hierarchy for product identification.

First search by SKU → fallback to internalName.

PRICE_LEVEL_NETSUITE

Base Price (MSRP)

Maps OMS price levels to NetSuite price levels.

Sends "Base Price" to NetSuite as MSRP.

PRINT_PACKING_SLIPS

TRUE

Enables automatic generation of packing slips.

Packing slip printed for every order.

PRINT_PICKLISTS

TRUE

Enables automatic printing of picklists for associates.

Associates get printed list of items to pick.

RATE_SHOPPING

Y

Compares carrier rates to find best option.

Selects cheapest among FedEx, UPS, DHL.

RECEIVE_FORCE_SCAN

FALSE

Requires mandatory scan when receiving inventory if TRUE.

FALSE → Receive stock without scanning.

REL_PREORD_ROUGRP_ID

PREORDER_ROUTING_01

Internal identifier for grouping pre-orders during release.

If REL_PREORD_ROUGRP_ID = PREORDER_ROUTING_01, then all pre-orders will be routed using the rules defined in the routing group PREORDER_ROUTING_01.

REJ_ITM_CC_CRT

FALSE

Creates cycle count automatically when item rejected if TRUE.

TRUE → Cycle count created on rejection.

RETURN_DEADLINE_DAYS

5

Sets customer return window in days.

Customer has 5 days from delivery to initiate return.

RF_SHIPPING_METHOD

STANDARD

Defines default method for rerouted shipments.

Rerouted shipment defaults to STANDARD.

RTN_RSTCK_FAC

WH

Default facility for restocking returned items.

All returns sent to warehouse WH.

SAVE_BILL_TO_INF

Y

Retains billing address from Shopify orders.

Billing info saved for reporting.

SHOPIFY_OIG_CHECK

Y

Validates Shopify orders are linked to correct Order Import Group (OIG).

Ensures all imported Shopify orders grouped properly.

SHOW_SHIPPING_ORDERS

FALSE

Determines if shipping orders are visible in BOPIS app.

FALSE → Store associates see only pickup orders.

DISABLE_SHIPNOW

FALSE

Disables "Ship Now" button in Fulfillment app.

TRUE → Button disabled.

DISABLE_UNPACK

FALSE

Disables "Unpack" button in Fulfillment app.

TRUE → Button disabled.

FF_COLLATERAL_REJ

FALSE

Enables/disables collateral rejection in fulfillment.

TRUE → Collateral rejection active.

FF_USE_NEW_REJ_API

FALSE

Decides whether new rejection API is used in fulfillment.

TRUE → Uses new API.

APPR_WO_PMNT_CHK

Y

Allows approval without payment check.

Y → Order approved without payment received.

AFFECT_QOH_ON_REJ

TRUE

Adjusts QOH when an order is rejected.

TRUE → QOH updated on rejection.

INV_CNT_VIEW_QOH

FALSE

Shows QOH in Inventory Count app if TRUE.

FALSE → Hide QOH, TRUE → Show QOH.

FF_DOWNLOAD_PICKLIST

FALSE

Controls picklist download format (CSV vs PDF).

Set to TRUE to download picklists as CSV for easier filtering.

  1. Verify Automated Setup: After creating the product store, you can verify that the catalog and categories were created correctly:

    • Navigate to Settings > Product Stores.

    • Find your newly created store and click on it to open the View Product Store page.

    • Verify that the Product Catalog section shows the correctly linked catalog.

    • You can also manage additional settings and associations from this view.

These steps create the product store in HotWax Commerce. Ensure facilities that sell products of that brand are linked to the respective store. This association can be accomplished through the following steps:

  • Go to the EXIM page from the hamburger menu

  • Locate the facility page in the Warehouse section

  • Upload the CSV file for the Facility along with the facility name and location for the WS_STORE product store. You can download the sample CSV to add the data according to the template provided.

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