BOPIS App

The HotWax Commerce BOPIS App is designed for store staff to efficiently manage the fulfillment of Buy Online, Pick Up In Store (BOPIS) orders. Similar to the Fulfillment App, store users can carry out essential tasks such as picking, packing, and handing over orders without needing special permissions. As a result, access to the BOPIS app is open to all users involved in the order fulfillment process. However, managing the app's configurations, such as altering settings or workflows, requires higher-level permissions.

Below is a list of all the actions available in the BOPIS App, along with the specific permissions needed to perform them.

Catalog Page

Serial No.	Action	Permission	Description
1	Product View	-	Allows users to view all existing products in the catalog.
2	Product Detail	-	Enables users to check inventory levels across different stores for specific products.

Orders Page

Open Tab

Serial No.	Action	Permission	Description
1	Ready for Pickup Button	-	Marks an order as ready for pickup, triggering a notification to the customer.
2	View Inventory	-	Allows users to view the available inventory for items in the order.

Packed Tab

Serial No.	Action	Permission	Description
1	Handover Button	-	Marks an item as fulfilled when handing over the order to the customer.
2	View Inventory	-	Enables users to view the available inventory for items in the packed order.
3	Resend Notification Button	-	Allows users to resend the pickup notification to the customer.

Completed Tab

Serial No.	Action	Permission	Description
1	View Completed Orders	-	Allows users to view all completed orders.

Ship to Store

Serial No.	Action	Permission	Description
1	View Incoming Orders	-	Enables store associates to view incoming orders, ready-for-pickup orders, and completed orders from the store.

Order Details Page

Serial No.	Action	Permission	Description
1	Order Detail Page	-	Allows store associates to view the details of an order.
2	Order Rejection	COMMON_ADMIN	Enables users to reject an order completely or partially, based on available inventory or other factors.

Settings Page

Serial No.	Action	Permission	Description
1	View Order Details Page	COMMON_ADMIN	Controls what customers are allowed to edit on their order when re-routing fulfillment.
2	Reject Order Partially	COMMON_ADMIN	Specifies whether a BOPIS order can be partially rejected if inventory is insufficient at the store.
3	Show Shipping Orders	COMMON_ADMIN	Allows users to view shipping orders alongside pickup orders.
4	Generate Packing Slip	COMMON_ADMIN	Enables the creation of packing slips, helping customers reconcile their order against delivered items.
5	Enable Tracking	COMMON_ADMIN	Tracks who picked orders by entering picker IDs during the packing process.
6	Notification Preference	-	Allows users to select the types of notifications they want to receive.
7	Go to OMS	COMMERCEUSER_VIEW	Allows users to access the HotWax OMS from the BOPIS App.
8	View BOPIS App	BOPIS_APP_VIEW	Allows users to view the entire BOPIS App.
9	Manage BOPIS Operations	STOREFULFILLMENT_ADMIN	Allows users to manage all BOPIS operations in the store.