# User Permissions HotWax Commerce provides merchants with a suite of Enterprise User Apps to ensure seamless omnichannel operations such as same-day BOPIS, Ship From Store, and Pre-Order management. User access in HotWax Commerce is tailored based on employees' roles and designations, and customized permission parameters. To ensure that some users can execute actions while others are granted either view-only access or no access to certain or all information within an app's interface. By enabling or disabling app features and actions by the logged-in user's granted authorizations, HotWax Commerce provides superior security clearance management. This granular control guarantees that only authorized employees have access to specific app features, thereby assisting retailers in preventing unintended alterations. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hotwax.co/documents/administration-company-administration-company-administration-company/administration/introduction.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.