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  1. Administration
  2. Users

Create Pickers

Discover the process of creating pickers in HotWax Commerce through CSV import or the user management app.

PreviousManage User PermissionsNextTroubleshooting

Last updated 11 months ago

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HotWax Commerce allows retailers to select pickers to streamline the process of picking orders from the shelves. As orders continuously flow in, efficient delegation of the picking items to pickers is crucial for timely processing. This delegation ensures that orders are processed promptly and accurately, contributing to customer satisfaction and retention. Furthermore, the feature facilitates incentive-based performance evaluation for pickers, motivating them to handle orders efficiently. Store managers can assign the picklist to picker to pick orders from the fulfillment app. The generated picklists can be printed or displayed in the picking app. Only the users with the picker role will be visible to store managers when assigning orders. Pickers can be created in two ways:

Adding Pickers in Bulk

  1. Log in to HotWax Commerce and Navigate to the MDM > EXIM page through the Hamberger menu.

  2. On the EXIM Page Choose Picker under the Relationship headings from the options available under Imports section

  3. This will open an import picker data setup page.

  4. On the import picker data setup page, download the sample CSV template, fill it with the required details, save the file, and upload it back into the system.

Following field need to be added in the CSV file:

Field
Description

external_party_id

ID of the external party

employee_id

ID of the employee

first_name

First name of the employee

last_name

Last name of the employee

facility_id

ID of the associated facility

facility_associated

Name of the associated facility

hiring_date

Date of hiring the employee

status

'A' for Active or 'T' for terminated

termination_date

Date of termination, if applicable

Adding Individual Pickers

  1. Navigate to the user management app of HotWax Commerce

  2. Go to the Fulfilment card tap and click on show as a picker

  3. Click on add facilities button, this will open a new form. Select the facility for which you want to add the picker.

Verify Picker

1.Go to the Store Fulfillment app within HotWax Commerce.

2.Access the Orders tab within the store Fulfillment application.

4.After selecting the desired orders we can select to pick order option to assign the picker or click on Print Picklist to generate the picking list.

5.Search for Picker: Search for the picker by name, Hotwax ID, or external ID. The picker's name should appear in the list menu for selection.

Open the user you want to make a Picker or

3.Locate the order that need to be processed, or select

create a new user
orders in bulk
Video: Adding Pickers in Bulk
Video: Adding Individual Pickers
Video: Verification of Pickers