Manual Data Import

In case of errors during the import of data from Shopify, users may need to re-import the data for effective order management. If the error is resolved within the scheduled job run interval, such as every 15 minutes, the data will be automatically re-imported. However, if the automatic job has already passed, users must manually import the data. To perform manual import/export tasks, users can select the relevant Shopify shop and input the product/order ID on the corresponding page.

The following jobs are available for manual data import:

Job enumID	Job Name	Description
SOP_CRT_UPDATE_PRODS	Create or Update Shopify Products	Import products from Shopify by specifying the product ID.
SOP_IMPORT_ORDER	Import Shopify Orders	Import orders from Shopify by specifying the order ID.
SOP_CANCL_ODR_ITMS	Cancel Shopify Order Items	Import cancelled order items from Shopify by providing the Shopify order ID.
SOP_COM_ORD_IMPORT	Sync Shopify Fulfilled Orders	Import orders marked as fulfilled on Shopify, ensuring completion in HotWax Commerce.
SOP_IMPORT_RETURNS	Import Shopify Returns	Import returned orders from Shopify to HotWax Commerce for accurate order management.

These manual import options provide users with flexibility and control to manage Shopify data effectively.