Shopify connections

Maintain an already connected Shopify shop in Company.

Use this page after a Shopify shop is connected to HotWax Commerce. It covers reviewing and maintaining an existing connection, not initial setup.

For a new connection, follow Set up HotWax Commerce with Shopify.

Find a connection

1. Open the Company App.

2. Go to Shopify.

3. Search for the shop when needed.

4. Filter the list by connection status.

5. Select a connection.

The connection page groups configuration into three areas.

Area	Contents
Configuration	Instance details, Product Store, API credentials, and access scopes
Products & Inventory	Inventory locations and product types
Orders & Fulfillment	Order Sync, shipping methods, payment methods, and sales channels

Product Sync appears with the products and inventory workflow when available for the connection.

Review instance details

1. Open the connection.

2. Select Instance details.

3. Review the shop name, Shopify domain, and timezone.

4. Review the refund-upload setting.

5. Save only the intended changes.

The Shopify domain identifies the remote shop. Confirm it before changing another connection setting.

Review or change the linked Product Store

1. Open the connection.

2. Select Product Store.

3. Confirm the Product Store that owns the Shopify shop.

4. Change it only when the implementation owner approves the downstream catalog, inventory, and order impact.

5. Save the link.

6. Return to the connection page and confirm the Product Store.

A Shopify shop can be linked to only one Product Store.

Manage API credentials

Use the credentials page only when the implementation team provides a current Shopify credential change.

1. Open API credentials.

2. Confirm the Shopify shop.

3. Enter the approved credential values.

4. Save the change.

5. Verify the connection before starting a synchronization task.

Keep credentials out of tickets, screenshots, and documentation.

Review access scopes

1. Open Access scopes.

2. Refresh the scope list when instructed.

3. Compare the available scopes with the integration requirements.

4. Resolve missing scopes in Shopify before retrying the affected task.

Related post-launch tasks

Use these references to operate an existing connection:

• Review Shopify mappings

• Manage Shopify Product Sync

• Manage Shopify Order Sync

Exclude the development-only Debug area from operator workflows.