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Order Reconciliations

Explore how the Order Reconciliations API call offers insights into failed orders, aiding in Shopify to HotWax Commerce synchronization.

Provides log insights for failed orders that may not have been successfully downloaded from Shopify to HotWax Commerce. To retrieve the log details of these failed orders, make a GET request to the /solr-query endpoint.

Request

End Point https://<instance.name>.hotwax.io/api/solr-query

Example: https://demo-oms.hotwax.io/api/solr-query

Request Format

{
  "json": {
    "params": {
      "q": "docType:SHOPIFY_ORDER"
    }
  },
  "coreName": "logInsights"
}

Parameter Table

Response

Body

{
    "responseHeader": {
        "zkConnected": true,
        "status": 0,
        "QTime": 0,
        "params": {
            "json": "{\"params\":{\"q\":\"docType:SHOPIFY_ORDER\"}}",
            "_forwardedCount": "1"
        }
    },
    "response": {
        "numFound": 1,
        "start": 0,
        "numFoundExact": true,
        "docs": [
            {
                "site": "",
                "shopifyOrderName": "",
                "orderCreatedDate": "",
                "firstAttemptedImport": "",
                "docType": "",
                "ttl": "",
                "errorMessage": "",
                "timestamp": "",
                "expire_at": "",
                "document-id": "",
                "version": ""
            }
        ]
    }
}

Sample

{
    "responseHeader": {
        "zkConnected": true,
        "status": 0,
        "QTime": 0,
        "params": {
            "json": "{\"params\":{\"q\":\"docType:SHOPIFY_ORDER\"}}",
            "_forwardedCount": "1"
        }
    },
    "response": {
        "numFound": 1,
        "start": 0,
        "numFoundExact": true,
        "docs": [
            {
                "site": "https://hc-demo.myshopify.com/83950764316/orders/e218e7d5c7705560408de87178d8fa6b/authenticate?key=",
                "shopifyOrderName": "#10101011010",
                "orderCreatedDate": "1704335862000",
                "firstAttemptedImport": "January 3, 2024 10:15:12 PM",
                "docType": "SHOPIFY_ORDER",
                "ttl": "+60DAYS",
                "errorMessage": "Service [createShopifyOrder] target threw an unexpected exception (null)",
                "timestamp": "2024-01-10T11:29:31.127Z",
                "expire_at": "2024-03-10T11:29:31.127Z",
                "document-id": "0a420d2e-1d21-12b3-a0b1-ae12d1c0a420",
                "version": 17234167832143
            }
        ]
    }
}

Parameter Table

PreviousOrder AdjustmentsNextInventory

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