Solution Flows
Order Management Flow
Order Management Flow
  • Introduction
  • Edit Promise Dates on Presell Orders
  • Update Shipping details
  • Move Items to Order Parking
  • Release Items
  • Cancel Sales Order
  • Cancel Sales Order Items
  • Reject Sales Order Items
  • Mark items shipped in OMS
  • Allocate Sales Orders items
  • Manage Auto-Cancel Date
  • Refresh Sales Order
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Release Items

Enable the manual release of items for fulfillment by providing a concise and clear overview of inventory availability across all facilities.

PreviousMove Items to Order ParkingNextCancel Sales Order

Last updated 1 year ago

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This document outlines a step-by-step process to release the sales order items in the HotWax Commerce Order management system.

For automated facility selection, user can either wait next brokering run or use Broker Now function to broker items immediately.

  1. Go to the Hamburger Menu in the OMS > Order Management section > Sales Orders to open the Find Sales Order page.

  2. Select the order to open the View Sales Order page.

  3. Select the line item and click Release function.

  4. View the inventory and select any facility using the radio button.

  5. Release the item to the selected facility.

  6. Click the history function to view the changes.

Related links:

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Video: Release item
3MB
Release Item.mp4
Video: Release Item
Find Sales Order page
View Sales Order page
Go to HotWax Commerce Docs