Cancel Sales Order

Cancel a sales order with all other items in the order incase of inability to fulfill the order.

This document outlines a step-by-step process to cancel sales orders in the HotWax Commerce Order management system.

Cancelling a sales order will automatically cancel all other sales order items in the order.

1. Go to the Hamburger Menu > Order Management > Sales Orders.

2. Select required order to open the Sales Order Detail page.

3. Click the Status dropdown.

4. Select the Cancel function to cancel the entire sales order.

Video: Cancel sales order

Related links:

1. Find Sales Order page

2. View Sales Order page

⬅️ Go to HotWax Commerce Docs