Solution Flows
Order Management Flow
Inventory threshold managementProduct Information Management (PIM)Return Order ManagementInventory ImportShip from Store (Old)Order Management FlowOrder PickingPurchase Order ManagementJob ManagerInventory AdjustmentsOverviewInventory ManagementFacility managementStore PickupInventory ReceivingUser managementStore fulfillmentPre-order management
Order Management Flow
Inventory threshold managementProduct Information Management (PIM)Return Order ManagementInventory ImportShip from Store (Old)Order Management FlowOrder PickingPurchase Order ManagementJob ManagerInventory AdjustmentsOverviewInventory ManagementFacility managementStore PickupInventory ReceivingUser managementStore fulfillmentPre-order management
  • Introduction
  • Edit Promise Dates on Presell Orders
  • Update Shipping details
  • Move Items to Order Parking
  • Release Items
  • Cancel Sales Order
  • Cancel Sales Order Items
  • Reject Sales Order Items
  • Mark items shipped in OMS
  • Allocate Sales Orders items
  • Manage Auto-Cancel Date
  • Refresh Sales Order
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Update Shipping details

Enable users to update customer's contact number, shipping address and shipping method on an order.

PreviousEdit Promise Dates on Presell OrdersNextMove Items to Order Parking

Last updated 1 year ago

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This document outlines a step-by-step process to update shipping details of the sales order in the HotWax Commerce Order management system:

Edit function is available only for approved orders.

Details need to be updated for each shipgroup of an order.

  1. Go to the Hamburger Menu in the OMS > Order Management section > Sales Orders to open the Find Sales Order page.

  2. Select the order to open the View Sales Order page.

  3. Click the Edit function.

  4. Enter the required details in the form and save.

  5. Click the edit function against the Shipping method.

  6. Choose the method from the list and Save.

Related links:

⬅️
Find Sales Order page
View Sales Order page
Go to HotWax Commerce Docs
Video: Update Shipping Details