Update Shipping details

Enable users to update customer's contact number, shipping address and shipping method on an order.

This document outlines a step-by-step process to update shipping details of the sales order in the HotWax Commerce Order management system:

Edit function is available only for approved orders.

Details need to be updated for each shipgroup of an order.

  1. Go to the Hamburger Menu in the OMS > Order Management section > Sales Orders to open the Find Sales Order page.

  2. Select the order to open the View Sales Order page.

  3. Click the Edit function.

  4. Enter the required details in the form and save.

  5. Click the edit function against the Shipping method.

  6. Choose the method from the list and Save.

Related links:

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