Solution Flows
Order Management Flow
Order Management Flow
  • Introduction
  • Edit Promise Dates on Presell Orders
  • Update Shipping details
  • Move Items to Order Parking
  • Release Items
  • Cancel Sales Order
  • Cancel Sales Order Items
  • Reject Sales Order Items
  • Mark items shipped in OMS
  • Allocate Sales Orders items
  • Manage Auto-Cancel Date
  • Refresh Sales Order
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Move Items to Order Parking

Hold items from brokering or cancellation by moving them to order parking.

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Last updated 1 year ago

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This document outlines a step-by-step process to move items to order parking in the HotWax Commerce Order management system.

  1. Go to the Hamburger Menu in the OMS > Order Management section > Sales Orders to open the Find Sales Order page.

  2. Select the order to open the View Sales Order page.

  3. Click the Move Items to Parking function.

  4. Choose the parking using the Radio button and Save.

  5. Confirm the Ship From column to view the selected parking.

Refer to the table below for parking description and purpose.

Facility Parking

Description

Purpose

Brokering

Holds new orders

To hold orders for in-stock items, until the next brokering run.

Pre-order

Holds pre-orders

To hold pre-ordered items until released from the HotWax Commerce Pre-order Management app upon inventory availability.

Backorder

Holds Backorders

To hold backordered items until released from the HotWax Commerce Pre-order Management app upon inventory availability.

Unfillable Hold Parking

Hold orders which are unfillable but expecting inventory

To hold unfillable items from further brokering and auto-cancellation.

General Operations Parking

Hold completed and canceled orders during initial setup.

To hold completed and canceled orders during the initial Order Management System (OMS) instance setup, for later reference during analysis in reporting.

Store Pickup Rejected queue

Hold rejected store pickup orders

To hold store pickup orders which are rejected from the store,

Related links:

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Video: Move item to Order parking
Go to HotWax Commerce Docs
Find Sales Order page
View Sales Order page