View Order Item Rejection History

Discover how to view order item rejection history in the BOPIS app, accessing details about rejected items and their status.

If an item in an order is rejected, it can be viewed in the Order item rejection history window.This window can be accessed by clicking on the clock icon on the top right corner of the Order details page.

If an order with a single item is rejected, it will disappear from the BOPIS app and the rejected item status will be displayed in the Sales Order page of the OMS. And when the item will be re-brokered, the item rejection history will become available in the order item rejection history window.