Receive Return

Allows users to Accept and Receive authorized returns.

This document outlines a step-by-step process for receiving returns in the OMS.

1. Go to the Hamburger Menu > Order Management > Sales Return page to view all sales returns in OMS.

2. Search Return by Return id, Customer name or keyword.

3. Click the return to go to view return.

4. Click the Status dropdown to Accept Return.

5. Click the Receive Button to receive the items.

6. Select the item and click Receive Button to confirm received.

Video: Receive Return

Related links:

1. Create Order Return
2. Find Sales Return Page
3. Sales Return View Page

⬅️Go to HotWax Commerce Docs