September'23

HotWax Commerce introduced tailored rebrokering guidelines to omit certain facility types, alongside a fresh 'Unfillable Hold Parking' feature for storing unfulfillable orders with upcoming.

Order Management System

1. Orders: View Fulfillment History

Merchants can now view order item fulfillment history on the Order View page to ensure that order fulfillment status updates are pushed to the external e-commerce system.

2. Orders: Customize Rebrokering Rules

Retailers can now customize rebrokering rules to exclude specific facility types.

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3. Products: Improved Product Synchronization

Improved HotWax Commerce - Shopify product synchronization process to ensure products that are deleted and recreated under a new parent product in Shopify will now be correctly linked to the new parent product in HotWax Commerce.

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4. Inventory: Unfillable Hold Parking

Introduced a new parking queue called "unfillable hold parking” to park orders that cannot be fulfilled immediately however they can be fulfilled at a future date.

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Applications

1. BOPIS: Handling Instructions

Store associates can now view handling instructions with orders to prepare orders as per customers’ special requests.

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