September'22

HotWax Commerce's September update introduced improved BOPIS features and enhanced Job Manager capabilities for linking multiple Shopify stores with the same product catalog.

Order Management System

Orders

  1. If a BOPIS order is handed over to the customer but order status is not updated in HotWax Commerce, it can be marked completed on the Sales Order View page. Read more\

Purchase order

  1. If the external Purchase Order ID is missing, HotWax Commerce will use its internal Purchase Order ID on the Find Purchase Order page.

Products

  1. On the Find Product page, merchandisers can now filter pre-order and backorder products

Shopify Integration

  1. Order date changes in HotWax Commerce are available to Customer Support Representatives in Shopify as a note to help with order date-related queries from customers.

  1. Retailers can now manage a store's unique operating hours for each day of the week along with fulfillment lead time, helping them set the right expectations on eCommerce's Product Detail Page for same-day pick-up orders. Read more\

  2. Retailers can now have one reference product catalog in HotWax Commerce for multiple Shopify stores instead of multiple product catalogs for multiple Shopify stores. Read more

Applications

Fulfillment App

  1. Picklists now include external product IDs to facilitate efficient order picking. Read more\

  2. To support special customer requests, handling instructions can now be added from the View Order page and displayed in the Fulfillment app.

  1. Retailers can now choose to have shipping documents, such as shipping labels and packing slips, printed in the customer's preferred language.

Job Manager

  1. Retailers can now group jobs by domain, such as pre-orders, backorders, etc., to organize and filter jobs easily.

Shopify Apps

Store Pickup App

  1. Customers can now save their preferred pickup location to their Shopify profile. Read more\

  2. Pick-up locations on Shopify PDP will now be sorted in ascending proximity from the customer’s location. Read more\

  3. Pick-up locations where the single-brand retailers sell products from other partner brands will be displayed as “Brand 1 ft. Brand 2” on the Product Detail page. Read more

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