April'23

HotWax Commerce unveiling two fresh apps, Shopify Admin Helper and Reroute Fulfillment, as well as upgrades to the Inventory Cycle Count App and Picking App.

Order Management System

Orders

  1. The operations team can now identify Facebook and Instagram orders imported from Shopify, improving their ability to track sales channels of the orders. \

Inventory

  1. Added a new job to only sync inventory numbers for products from HotWax Commerce to Shopify whose inventory numbers are not in sync with HotWax Commerce, offering improved system performance. Read More

Applications

Pre-Order Management

  1. Merchandisers may now auto fill in the release quantity when releasing the total pre-orders received for an item by clicking on the pre-ordered quantity item badge. \

  2. Merchandisers can now easily find product variants on the Product Detail page by applying size and color filters. \

  3. Merchandisers can now review the quantity of committed pre-orders for a product already in the brokering queue on the Product Detail page to ensure that they do not over-release pre-orders. \

  4. The merchandising teams at multi-brand retailers will now only see the facilities and orders associated with their specific Product Store. \

BOPIS Fulfillment

  1. Store associates can now promptly remind customers to pick up their orders by re-sending the ready-for-pickup notification from the Packed Orders tab. Read More

Inventory Receiving

  1. Stock teams can now track when a Purchase Order is fully received by verifying whether the Purchase Order status is “Completed” or not on the Find and Detail PO screen. Read More\

  2. Stock teams can now easily identify shipments imported from external systems like ERP because the external systems' Shipment ID will now be shown as the primary identification instead of HotWax Commerce’s Internal Shipment ID on the Find Shipments page.

  1. The store/operations manager can now give access to authorized members to add new items in the shipments.

Order Picking

  1. Pickers can now organize their picklists by sorting order items based on the Product Name, Bin ID, or Location Sequence ID depending on how their inventory is organized at fulfillment centers. Read More\

  2. The fulfillment team can now review recently completed picklists to double-check picked products during packing.\

Inventory Cycle Count

  1. Stock associates can now log damaged or found inventory directly from the Product Detail page to maintain accurate inventory count levels outside of scheduled cycle counts. Read More

Store Fulfillment

  1. The Fulfillment App is now also available in Spanish and the fulfillment team can now choose their preferred language from the Setting page. \

Shopify Admin Helper

  1. The new Shopify Admin Helper App simplifies the process of labeling order items as backorder, pre-order, or store pick-up for CSRs while creating draft orders in Shopify. Read More

Reroute Fulfillment

  1. The new Reroute Fulfillment App allows customers to choose an alternative pick-up store location or have their pick-up item delivered to them if their preferred store is unable to fulfill their order. Read More

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