October'23
Explore HotWax Commerce's latest enhancements, like the new 'User Management App' for efficient user handling and an Order Details section in the fulfilment app for better order tracking.
Order Management System
1. Order: Manage Order Item Attributes
Customer Service representatives can now add order item attributes directly from the Sales Order View page to avoid any errors in order processing and financial reporting.
2. Returns: Enhanced Return Management
Merchandisers now have the enhanced capability to search for returns by Shopify return ID, order ID, and Order Name. This significantly improves their ability to manage returns efficiently on the Sales Return page.
3. Returns: Enhanced Refund Visibility for In-Store returns
Merchandisers can now view refund information when requested store credits are returned to the original payment method on customer request, enhancing transparency and simplifying return tracking.
4. Product Store: Map Sales Channels with Order Source
Retailers can now map sales channels to order sources directly from the Shopify Shop View page to evaluate the sales performance of each channel.
Applications
1. Fulfillment: Edit predefined Export Packed Orders CSV fields
Merchandisers can now edit and reorganize predefined Export Packed Orders CSV fields directly from the Export Packed Orders page.
2. Fulfillment: View Quantity On Hand
Store associates can now quickly see the product’s Quantity on Hand with the order information to check the records of inventory availability during the fulfillment process.
3. Fulfillment: Order Detail Page
Added Order Detail page in the Fulfillment app to view and manage the complete lifecycle for an order.
4. User Management App: Introducing User Management App to streamline the user creation and management process
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