Manage Existing facilities
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After the creation of facilities, retailers need to utilize the Facilities App
to manage facility information. This includes tasks such as renaming facilities, updating facilities' addresses, updating fulfillment settings, or updating external mappings.
Retailers can locate and manage specific facilities by clicking the Facilities
button on the homepage.
There are two ways to locate the facilities:
While looking for a specific facility, you can search for the facility by facility name from the Search facilities
search bar on the top left corner of the page.
To manually narrow down the list of facilities, you can apply the Product Store
and Type
filters. These filters allow you to view facilities linked to a specific product store or facility type.
For example, suppose a retailer has multiple product stores. In that case, the dropdown menu in the product store
filter will display all the product stores from which you can select a specific product store to access the facilities associated with that particular store. Similarly, if you are seeking a specific type of facility, you can use the type filter to view all the facilities of any particular type.
Configure Fulfillment Capacity : You have the option to set up the maximum order limit that can be allocated to the facility through the Fulfillment Capacity chip.
Configure Online Fulfillment : You have the option to manage whether a facility will participate in inventory computation for a channel from the Sell Online chip.
You can rename facilities by clicking on the Edit
button near the facility's name. This will open a pop-up where you can edit the name and click on Apply
to save the name.
You can change the facility type of a facility from the facility details page.
You can create facility logins that can be used by the staff of the respective facility by clicking on the retail/warehouse login card through the following steps:
Click on the Add
Button in the login card
This will open up a new form. Add the Facility username, password, and a reset password link
Click on the save icon to save the facility login.
Before configuring any settings, it's important to establish a connection between the facilities in HotWax Commerce and external systems such as e-commerce platforms, ERP systems, and third-party logistics providers. Each facility in HotWax Commerce is responsible for managing its inventory, while the Available To Promise (ATP) is also controlled by retailers via ERP integration. This setup ensures precise inventory visibility and reliable fulfillment across the entire system. You can map the HotWax Commerce facilities with external systems using the following steps:
Access Facility Details: You can click on the desired facility's name, which will redirect you to the facility details page, providing a comprehensive overview of the chosen facility.
External Mapping: Scroll down to the External Mappings
tab located at the bottom of the facility details page.
Map Facility to an External System: Click on the Map Facility to an External System
button to initiate the mapping process.
Choose External System: In the menu that appears, choose the external system for which a mapping has to be created.
Fill in Required details:
For Shopify: Choose the appropriate Shopify store from the dropdown menu and add the location ID of the facility that can be obtained from the URL of that specific location in the Shopify admin panel.
For Custom Mapping: You can create custom mapping by selecting the Custom
option from the menu, adding the Mapping ID
, Mapping Name
(external system for which mapping needs to be done), and the Mapping Value (External ID of the facility).
Save Mapping: Once the required information is filled in, click on the save
icon to save the configuration. This integration lays the groundwork for a cohesive connection between the facility in HotWax Commerce and the facility in the external system, facilitating streamlined configuration and operational processes.
Edit and Remove: You can further edit the external ID in case of any modification of the facility on the external system using the Edit
button or remove any mapping by clicking on the Remove
button.