Scenarios
Order fulfillment scenarios and how SM expects routing to work for them:
Absolutely! Here's a revised version of the routing scenarios, formatted with Markdown tables and organized for better readability:
Steve Madden Order Brokering Scenarios & Logic
Understanding the Threshold Criteria:
A product meets the threshold criteria if its available inventory at a store is greater than or equal to 4 units.
The system aims to fulfill as many items as possible from a single location.
Scenario Table
Absolutely! Here's a revised version of the table with real-world retail examples to illustrate each scenario:
Steve Madden Order Brokering Scenarios & Logic
Understanding the Threshold Criteria:
A product meets the threshold criteria if its available inventory at a store is greater than or equal to 4 units. This is to ensure a store has enough stock to handle potential demand and avoid frequent stockouts.
The system aims to fulfill as many items as possible from a single location to minimize shipping costs and consolidate packaging.
Scenario Table
| Scenario | Order Items | Warehouse Availability | Store Availability (Zone) | Threshold Met? (Zone) | Brokering Decision | Real-World Example |
|---|---|---|---|---|---|---|
1 | 5 pairs of shoes | 3 pairs | 2 (Zone 8), 2 (Zone 5) | Zone 8: 1 pair | 3 pairs shipped from WH, 2 pairs from Zone 8 store | A customer orders 5 different shoe styles. The warehouse has 3 in stock, while two different stores each have one of the remaining styles with enough stock to meet the threshold. |
2 | 5 handbags | 3 | 2 (Zone 8), 2 (Zone 5) | Zone 8: Both handbags | 3 handbags shipped from WH, 2 handbags from Zone 8 store | A customer orders multiple handbags, some of which are available in the warehouse and the rest are available in a store with ample stock of each. |
3 | 5 accessories (hats, scarves, etc.) | 3 | 2 (Zone 8), 2 (Zone 5) | Zone 5: 1 item, Zone 8: 1 item | 3 accessories shipped from WH, 2 accessories from Zone 5 store | A customer orders a variety of accessories. The warehouse has some in stock, and two stores each have one of the remaining items, both meeting the threshold. |
4 | 5 limited edition sneakers | None | All (Zone 6), All (Zone 8) | Zone 8: 1 pair of sneakers | All 5 pairs shipped from Zone 6 store | A customer orders limited edition sneakers only available in stores. One store has enough stock of one style to meet the threshold, but the other store has enough of all styles. |
5 | 1 designer handbag | None | Zone 6 (<4), Zone 8 (>=4) | Zone 8 | Designer handbag shipped from Zone 6 store | A customer orders a high-demand handbag available in limited quantities in two stores. One store has enough to meet the threshold, while the other has less than 4. |
6 | 5 pairs of boots | None | All (Zone 5, 6, 8) | Zone 8: 1 pair of boots | All 5 pairs shipped from Zone 5 store | A customer orders several boots, all available in multiple stores. One store has enough of one style to meet the threshold, but the system prioritizes shipping all items from one place. |
7a | 2 belts | None | Both (Zone 5, 6, 8) | None | Both belts shipped from Zone 8 store | A customer orders belts only available in outlet stores. Neither store meets the threshold, so the outlet is prioritized over retail. |
7b | 2 belts | None | Both (Zone 5, 6, 8) | Zone 8: 1 belt | Both belts shipped from Zone 8 store | A customer orders belts only available in outlet stores. One store has enough stock of one belt to meet the threshold. |
8 | 2 pairs of sandals | Both pairs | Both (Zone 5, 6, 8) | Warehouse (N/A for warehouses) | Both pairs of sandals shipped from the warehouse | A customer orders sandals that are in stock both in the warehouse and in several stores. The warehouse is always prioritized. |
9 | 2 wallets | 1 wallet | 1 wallet (Zone 5, 8) | None | 1 wallet shipped from warehouse, 1 wallet from the nearest outlet store | A customer orders two wallets. The warehouse has one in stock, and the other is available in two outlet stores. |
10 | 2 hats | Both (Outlet WH, Retail WH) | Both (Outlet Store, Retail Store) | N/A (multiple warehouses) | Both hats shipped from Outlet Warehouse | A customer orders hats that are available in multiple locations, including warehouses and stores. The system prioritizes the outlet warehouse over the retail warehouse and stores. |
11 | 2 scarves | Retail WH (<3) | Both (Outlet Store, Retail Store) | Stores meet the threshold | Both scarves shipped from Retail Warehouse | A customer orders scarves available in the retail warehouse (with low stock) and multiple stores that meet the threshold. The system chooses the warehouse to avoid splitting the order. |
I hope these real-world examples make the scenarios clearer and easier to understand!
Key Brokering Rules
Warehouse Priority: If items are available in a warehouse, they are always prioritized.
Outlet vs. Retail: If no warehouse has the items, outlet stores are prioritized over retail stores.
Threshold Fulfillment: If multiple stores have the items, the store that meets the threshold criteria for more items is preferred.
Maximum Inventory: If multiple stores meet the threshold, the store with the most inventory is chosen.
Nearest Store: If no other criteria apply (e.g., no store meets the threshold), the nearest store is selected.
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