Predict Spring

Predict Spring Status	HC Order Status	HC Item Statuses	Notes
NEW	ORDER_CREATED	ITEM_CREATED	All items in the order are in the created state.
PROCESSING	ORDER_PROCESSING	(Not used in OMS)	This status isn't actively used in the OMS (Order Management System).
PARTIALLY_SHIPPED	ORDER_APPROVED	ITEM_COMPLETED, ITEM_APPROVED, ITEM_CANCELED	Some items are completed, some are approved, and some might be canceled.
COMPLETED	ORDER_COMPLETED	ITEM_COMPLETED, ITEM_CANCELED	All items are either completed or canceled.
PARTIALLY_REFUNDED	ORDER_COMPLETED, ORDER_APPROVED	ITEM_COMPLETED, RETURN_COMPLETED	Some items have been returned, while others remain unreturned.
RETURNED	ORDER_COMPLETED	ITEM_COMPLETED, RETURN_COMPLETED	All items in the order have been returned.
PARTIALLY_CANCELED	ORDER_COMPLETED, ORDER_APPROVED	ITEM_COMPLETED, ITEM_CANCELED, ITEM_APPROVED	Some items are canceled, while others are completed or approved.
CANCELED	ORDER_CANCELED	ITEM_CANCELED	All items in the order are canceled.

Key Points:

• Item-level Statuses Matter: The status of individual items within an order significantly impacts the overall order status in HC.

• Partially Completed Orders: Statuses like "PARTIALLY_SHIPPED," "PARTIALLY_REFUNDED," and "PARTIALLY_CANCELED" reflect scenarios where only some items in an order have reached a final state.

• Order vs. Item Statuses: It's important to distinguish between the status of the entire order (e.g., "COMPLETED") and the status of individual items within that order (e.g., "ITEM_COMPLETED").