> For the complete documentation index, see [llms.txt](https://docs.hotwax.co/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hotwax.co/documents/store-operations/inventory/receiving/returns-and-purchase-orders.md). # Returns and Purchase Orders The Receiving app also supports purchase-order receipts and return receipts. These flows share core actions such as barcode scanning, quantity entry, progress indicators, and inventory updates, but their screens are not identical to the transfer-order workflow. ## Purchase orders Purchase orders are supplier-facing inventory orders that can be received directly in the app. ### Purchase orders list The `Purchase Orders` page includes: * A search bar. * `Open` and `Completed` filters. * Refresh and load-more controls. Open purchase orders include records in `Created` or `Approved` status. ### Purchase order detail The Purchase Order detail page shows: * A scan field and camera-based scanning action while the order is still open. * Pending and completed item sections. * Item cards with product image, identifiers, facility location, `Qty`, `Receive All`, a progress bar, and received history. * `Receive` and `Receive And Close` actions. Use `Receive` to create and receive inventory for the quantities entered while keeping the purchase order open for later receipts. Use `Receive And Close` when you are ready to close the remaining items on the purchase order. Purchase orders support partial receiving across multiple receipts, so users can receive inventory in stages as shipments arrive. ## Returns The `Returns` section is used to receive return shipments and add returned stock back into inventory when applicable. ### Returns list The `Returns` page includes: * A search bar. * `Open` and `Completed` filters. * Refresh and load-more controls. Users can search returns by values such as return shipment ID, tracking code, external ID, HotWax order ID, or Shopify order name. ### Return detail The Return detail page shows: * Return header information and status. * A scan field and camera-based scanning while the return is still receivable. * Item cards with product image, identifiers, QOH, `Qty`, `Receive All`, and a progress bar against the returned quantity. * A floating action button to complete receiving when at least one quantity has been entered. If the return is already completed or no longer receivable, the same field is used to search and highlight items instead of updating quantities. ## Related guides * For transfer-order receiving, see [Transfer Orders](/documents/store-operations/inventory/receiving/transfer-orders.md). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.hotwax.co/documents/store-operations/inventory/receiving/returns-and-purchase-orders.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.