Report an issue
Allows users to choose reasons for rejection, enabling clear communication and efficient issue tracking for rejected orders.
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Allows users to choose reasons for rejection, enabling clear communication and efficient issue tracking for rejected orders.
Last updated
Was this helpful?
Select the issue for rejection from the popover.
Selecting a specific issue for rejection triggers distinct inventory responses within OMS.
Items are out of stock or exhausted at the store.
Impact on Inventory
ATP (Available to Promise) and QOH (Quantity on Hand) are set to 0 for that product for that store.
All orders with respective items are auto-rejected from the store.
Item size or color mismatch.
Impact on Inventory
ATP is decreased by the said quantity.
QOH is reduced by the same quantity.
Items found as damaged.
Impact on Inventory
ATP is decreased by the said quantity.
QOH remains the same.
Item on display is worn.
Impact on Inventory:
ATP is decreased by the said quantity.
QOH remains the same.