June

NetSuite Integration

Documented the NetSuite feed, providing comprehensive technical details necessary for accurate understanding and application.

Created a detailed image illustrating the order fulfillment business process. Click Here
Updated links in-store operations, retail operations, and systems admin as per the new space to ensure correct backlinking.
Created documentation on how and when rate shopping happens in HotWax Commerce. Click Here
Added details and images from the app to the order lookup user manual. Click Here
Added Introduction to HotWax Commerce: Provided a getting-started guide introducing our app suite.

Updated images and added missing content in the new document spaces to ensure visibility.

Revised the introduction to include gift card information, highlighting that stores keep blank gift cards for walk-ins and load values at the time of purchase. Click Here
Explained how HotWax Commerce assists in inventory management, including transfer orders, purchase orders, returns, cycle counting, and recording variances. Click Here

Revised graphics and added additional resources in the Everything space. Click Here

Documented the guidelines to provide a comprehensive framework for creating clear, consistent, and accessible documentation. Click Here

Documented comparison and best practices for using HotWax or Shopify as the inventory master. Click Here

Documented how to identify and disable duplicate jobs caused by incorrect configuration. Click Here
Detailed steps to address incorrect, invalid, or duplicate data, and how to update SQL queries from charts. Click Here
Documented steps to address orders not syncing with NetSuite.
Documented issues where clients couldn't see directories or records due to restricted permissions or directory deletions.
Addressed issues where inventory sync failed due to improper location mapping in OMS. Click Here
Detailed cases where orders showed inconsistent statuses between OMS and the app. Click Here
Documented the job scheduling issues, verification processes, and troubleshooting steps. Click Here
Documented the issues faced by users when accessing Launchpad. Click Here
Special Characters in Notes and Emails: Addressed handling of special characters. Click Here

Documented technical details of reports for Krewe Fulfillment, Inventory, HotWax Shopify Reconciliation, Monitor Brokering, NetSuite Sync, and Shopify to NetSuite Mapping. Click Here
Documented technical details of reports for Fulfillment, Integrations, and HotWax Shopify Reconciliation. Click Here
Created a document for the unreconciled report. Click Here

Revised the Gitbook home page to map to newly added relevant spaces and removed redundant pages.

Documented steps to access the Shopify POS App. Click Here
Created documentation for handling variance reasons. Click Here
Created a document for ChatGPT prompts in everything space. Click Here
Created a document for templated replies on Slack in everything space. Click Here
Detailed the process for creating a user in Tathya and LDAP, assigning datasource permissions, and verifying report visibility. Click Here
Shopify Multi-Currency Handling. Click Here

Last updated 26 days ago