Reports

Explore all the product reports that HotWax Commerce OMS offers out of the box to help monitor and track your product management.

Custom Gift card

Sometimes store associates place a custom gift card order that is not mapped to the parent product in Shopify and NetSuite. In such cases, retailers face synchronization issues between Shopify and NetSuite due to unmapped gift cards.

The custom gift card report serves as a solution to address the synchronization issues. This report shows unmapped products, enabling retailers to manually map these products to NetSuite, inventory them, and associate them with NetSuite IDs.

User

Head of eCommerce, Vice President of Retail

Report Glossary:

Field NameDescription

ORDER_ID

It helps in distinguishing one order from another.

ORDER_NAME

This field typically contains a reference or name associated with the order.

PRODUCT_ID

This is a unique identifier assigned to each product within the system.

PRODUCT_TYPE_ID

This field denotes the type or category of the product. In this case, it's "DIGITAL_GOOD."

CREATED_DATE

This indicates the date and time when the order was created or processed in the system.

PRODUCT_NAME

This field contains the name of the product associated with the order.

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