Reject Orders

Allows users to choose reasons for rejection, enabling clear communication and efficient issue tracking for rejected orders.

Usage

• Select the order.

• Select the issue for rejection from the dropdown.

  a. Not in Stock

  Items are out of stock or exhausted at the store.

  Impact on Inventory

  • ATP (Available to Promise) and QOH (Quantity on Hand) are set to 0 for that product for that store.

  • All orders with respective items are auto-rejected from the store.

  b. No Reason

  There is no specific reason for rejection.

  Impact on Inventory

  • ATP is increased by the same quantity.

  • QOH is increased by the same quantity.

Note: Selecting a specific issue for rejection triggers distinct inventory responses within OMS.

Video: Reject Order

8MB

Reject Order.mp4