Single Order Rejection

During the packing process, if a Store Associate discovers that the stock is exhausted or damaged, they can use the Reject Order function.

This document outlines the process to reject a single order in the Store Fulfillment app, along with the rejection reason. Follow these instructions for individual order rejection:

1. Go to the In-Progress page.

2. Search for the desired order.

3. Click the Report an Issue function.

4. Select the appropriate reason from the dropdown.

5. Save the changes.

6. Order is rejected and removed from the store.

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Report an issue function.mov

Video: Report an issue