Sep'23
HotWax Commerce September product updates feature improved customer communication with post-purchase shipment status notifications and new Fulfillment App capabilities
Order Management System
Fulfillment: Update Customers with Post-Purchase Shipment Notifications
Retailers can now send email/SMS to customers after their purchase, including shipment, delivery progress, exceptions, and returns, with links to easily track their order status.
API: Set Safety Stock with API
Retailers can now use a new API endpoint in HotWax Commerce to set safety stock levels on products individually or in bulk.
API: Adjust Inventory Variance with API
Retailers can now use API to update inventory variances in the HotWax Commerce. Inventory adjustments made in the HotWax Commerce are synced to Shopify, ensuring accurate stock levels across both platforms.
Applications
Inventory Cycle Count: Bulk Import Cycle Counts
Operations teams can now easily create and assign multiple cycle counts to different locations at once using the new bulk import feature in the Cycle Count App.
BOPIS: View Picklist for BOPIS Orders
Store associates can now print picklists for BOPIS orders, making it easier to review handling instructions and ensure accurate picking and packing of order items.
Fulfillment: Activate Gift Cards Directly from the Fulfillment App
Fulfillment teams can now initiate gift cards activation directly from the Fulfillment App, simplifying and speeding up in-store gift card order fulfillment.
Fulfillment: Choose Rejection Reasons for Kit Components
Store managers can now reject kit orders while specifying rejection reasons for each component, improving visibility into which component caused the issue and accurately updating the overall kit inventory.
Fulfillment: Generate Shipping Labels from the Preferred Carrier
Retailers can now generate shipping labels from their preferred carrier from the Fulfillment App, providing greater control over shipping for stores working with multiple carriers.
Fulfillment: Specify Tracking Codes
Store associates can also manually enter tracking codes in the Fulfillment App, offering flexibility to address shipping label errors and manage external carriers, ensuring timely shipment processing.
Fulfillment: Print Transfer Order Picklist
Store associates can now print transfer order picklists, simplifying item verification and ensuring greater accuracy during transfer order fulfillment.
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