Billing Information
Explore how Krewe manages billing information seamlessly between Shopify and NetSuite, including steps to save billing details in HotWax and fallback procedures.
HotWax includes the billing information provided by Shopify when syncing the order to NetSuite.
By default HotWax does not save the billing address for orders since it’s not required in the OMS.
Steps to save billing information in the OMS
Go to the Product Store detail page and click Add
under Store Settings
From the drop down of settings, select “Save Bill To information in HotWax” In the “Value” input field, enter Y
and click Save
Fallback billing phone
Sometimes the billing information of an order may not include a phone number. In this case Krewe uses a fallback default phone number on all orders.
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